2018 Audi A3 Sportback E-Tron recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and deactivate the passenger air bag.
What could happen: A deactivated passenger air bag increases the risk of injury during a crash.
The fix: Audi will notify owners, and dealers will replace the connector and reroute the cable, free of charge. The recall began September 12, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 69Z4.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2018 A3 SPORTBACK E-TRON.
- Book a repair at any authorized Audi dealer. Quote NHTSA campaign 19V474000 (manufacturer code 69Z4).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-253-2834.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2016 Audi S3 Sedan, 2015-2019 A3 Sedan and A3 Cabriolet, 2016-2018 A3 e-tron, and 2017-2019 RS3 vehicles. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and deactivate the passenger air bag.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Audi will notify owners, and dealers will replace the connector and reroute the cable, free of charge. The recall began September 12, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 69Z4.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- 2018 Audi A3 Sportback E-Tron owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Airbags (7), Wheels / tires (2), Fuel system (1), Gasoline (1), Electrical system (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
04/15/2024 · Fuel system
The contact owns a 2018 Audi A3. The contact stated after parking the vehicle, a bystander alerted the contact that there was fuel leaking from the rear passenger's side near the fuel tank. The contact drove the vehicle to a gas station and was unable to refuel the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer,…
11/15/2023 · Electrical system
The contact owns a 2018 Audi A3. The contact stated while driving in a parking lot, the vehicle stalled. The contact stated that the battery was drained, and the vehicle failed to restart. The contact jumpstarted the vehicle. The battery was replaced. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where it was di…
06/30/2022 · Airbags
The contact owns a 2018 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
11/16/2021 · Airbags
The contact owns a 2018 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not not…
11/16/2021 · Airbags
The contact owns a 2018 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time f…
07/01/2021 · Airbags
The contact owns a 2018 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were made aware of the issue and informed the c…
09/23/2019 · Airbags
TL* THE CONTACT OWNS A 2018 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS). THE CONTACT STATED THAT AUDI GRAPEVINE (LOCATED AT 1260 E STATE HWY 114, GRAPEVINE, TX 76051, (817) 354-2834) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART…
09/04/2019 · Airbags
TL* THE CONTACT OWNS A 2018 AUDI A3. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS). AFTER CONTACTING THE DEALER (AUDI OF TYSON, 8598 LEESBURG PIKE, VIENNA, VA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TO…