2023 BMW Ix recalls & complaints

1. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high voltage battery may have internal damage, resulting in an electrical short-circuit.

What could happen: A short-circuit in a high voltage battery increases the risk of a fire.

The fix: Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter…

What to do

1. Do not drive this vehicle until the recall repair is done. The manufacturer has told owners to park it.
2. Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
3. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 IX.
4. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 22V541000.
5. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
6. Manufacturer hotline: 1-800-525-7417.
7. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.

What could happen: An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.

The fix: Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 IX.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 22V240000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

What could happen: A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.

The fix: Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 IX.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 22V483000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.

What could happen: The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.

The fix: A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 IX.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 22V741000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

What could happen: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.

The fix: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 IX.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 22V944000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.

What could happen: A driver's air bag that does not deploy as intended during a crash increases the risk of injury.

The fix: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 IX.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 23V079000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

What could happen: An engine stall increases the risk of a crash.

The fix: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 IX.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 23V295000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Vehicle Speed Control

What's wrong, in plain English: A vehicle part that may fail. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.

What could happen: A sudden increase in vehicle speed can increase the risk of a crash.

The fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 IX.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 23V409000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.

What could happen: An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.

The fix: Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 IX.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 23V449000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

What could happen: A loss of drive power increases the risk of a crash.

The fix: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 IX.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 25V395000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

What could happen: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

The fix: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 IX.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 25V470000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

12. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

What could happen: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.

The fix: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 IX.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 23V026000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Airbags (12), Unknown Or Other (10), Forward Collision Avoidance (8), Electrical system (7), Transmission / drivetrain (3).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.