2018 Cadillac Ct6 Phev recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Seat belts
What's wrong, in plain English: Seat belts may not hold you in a crash. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
What could happen: If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
The fix: GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2018 CT6 PHEV.
- Book a repair at any authorized Cadillac dealer. Quote NHTSA campaign 18V673000 (manufacturer code 18315).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-8006.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEAT BELTS:REAR/OTHER
Summary: General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
Remedy: GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Seats
What's wrong, in plain English: Seat frames, adjusters or child-seat anchors. The inboard child seat anchorage bars may have had excess structural adhesive applied during assembly, which can interfere with the installation of a child seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
What could happen: If the child seat cannot be attached correctly to the anchorage bar, there is an increased the risk of injury.
The fix: GM will notify owners, and dealers will inspect, remove any excess adhesive, and apply anti-corrosion primer to the inboard child seat anchorage bars, free of charge. The recall began August 3, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 18228.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2018 CT6 PHEV.
- Book a repair at any authorized Cadillac dealer. Quote NHTSA campaign 18V437000 (manufacturer code 18228).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-8006.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEATS:MID/REAR ASSEMBLY
Summary: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CT6 vehicles. The inboard child seat anchorage bars may have had excess structural adhesive applied during assembly, which can interfere with the installation of a child seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Consequence: If the child seat cannot be attached correctly to the anchorage bar, there is an increased the risk of injury.
Remedy: GM will notify owners, and dealers will inspect, remove any excess adhesive, and apply anti-corrosion primer to the inboard child seat anchorage bars, free of charge. The recall began August 3, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 18228.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Steering (3), Engine (3), Transmission / drivetrain (2), Suspension (1), Body / structure (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
02/15/2024 · Steering
Yes my car was sold to me with structural damages, and I was told any of this when I purchased it!!!!
02/21/2023 · Brakes
The brake makes a rattling and metal grinding sound, the dealership said nothing is wrong with the brakes, still problematic. The transmission shifts too hard. Dealer said nothing wrong. Yet cat kicks too hard.
02/21/2023 · Lights
MY DRIVER FRONT HEAD LIGHT IS PARTLY NOT WORKING. I BELEIVE IT IS AN LED LIGHT AND THE FACT THAT IT NO LONGER WORKS IS NOT WHAT I EXPECTED FROM LED, IT SHOULD LAST MUCH MUCH LONGER THAN 5 YEARS; AFTER ALL IT IS A CADILLAC AND IT SHOULDN'T HAVE HAPPENED. I REQUESTED CADILLAC CORPORATE TO ASSIST ME WITH THIS AND ALL THEY WOULD DO FOR ME IS GIVE ME A $250.00…
03/03/2021 · Steering
ON MAR 1, 2021 WHILE DRIVING SUPER CRUISE MODE, MY CAR JERKED VIOLENTLY TO THE LEFT ALMOST STRIKING ANOTHER CAR. I WAS ON THE FL TURNPIKE ABOUT 20 MILES NORTH OF ORLANDO HEADING SOUTH. THE HIGHWAY WAS INCREASING FROM 2 LANE TO 3 LANE SOUTHBOUND AND I WAS IN THE RIGHT LANE. WHEN I ENTERED THE LANE TRANSITION, THE CAR DRIFTED RIGHT . AS THE CAR CAME UPON THE…
01/21/2021 · Transmission / drivetrain
MY CADILLAC CT6 (2018) QUIT WORKING WHILE ON THE EXPRESSWAY. I WAS IN THE MIDDLE OF NO WHERE, IN GEORGIA. THIS MADE FOR A VERY DANGEROUS SITUATION AS THE CAR SUDDENLY LOST ALL POWER GOING TO THE WHEELS WHILE DRIVING AT APPROX. 75 MPH. I WAS BARELY ABLE TO GET AROUND TRAFFIC TO BE ABLE TO PULL OVER AS THERE WAS 0 POWER. WHEN THE TOW TRUCK FROM CADILLAC ARRIV…
10/16/2020 · Steering
MY ENGINE LIGHT IS ON AND THIS IS THE 15TH TIME I HAVE BOUGHT MY CAR IN FOR VARIOUS ENGINE PROBLEMS LIKE ENGINE POWER REDUCED AND OTHER PROBLEMS WITH THIS CAR. THE CAR WOULD JUST STOP IN THE MIDDLE OF THE RIDE OR JERKING AS I DRIVE IT. I HAVE BEEN ON THE HIGHWAY WHEN IT HAS STALLED BEFORE AS I DRIVE. I HAVE HAD THESE PROBLEMS SINCE I PURCHASED THE CAR IN 20…
07/24/2020 · Transmission / drivetrain
LOSS OF ALL VEHICLE POWER WHILE TRAVELING ON THE FREEWAY AT HIGHWAY SPEEDS. VEHICLE CHECK ENGINE, POWER LIMITED, AND ELECTRIC MOTOR OVERHEAT WARNING LIGHTS COME ON. THE COMBUSTION ENGINE WILL NOT START, AND BATTERY POWER AVAILABILITY GOES TO ZERO. THIS IS VERY DANGEROUS TO PUBLIC HEALTH AND SAFETY DUE TO INSTANTANEOUS LOSS OF COMBUSTION ENGINE AND ELECTRIC…
05/30/2018 · Electrical system
RIGHT AFTER PURCHASE, THE NAV SCREEN KEPT FLICKERING, CAUSING A DISTRACTED DRIVER SITUATION AND A HAZARD. THE DEALER DID EVERYTHING THEY COULD PER GM GUIDELINES, BUT EVEN AFTER THE 1ST SERVICE VISIT, THE CAR WOULD SHUT DOWN IN DRIVE MODE, AS THE VEHICLE WAS IN MOTION. THEN THE VEHICLE WOULD NOT SHUT OFF USING THE POWER OFF BUTTON. GM IS TELLING THE DEALER,…