2015 Cadillac Cts recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
3 safety recalls, most serious first
1. Seats
What's wrong, in plain English: Seat frames, adjusters or child-seat anchors. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.
What could happen: In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.
The fix: GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for the recall is 18…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 CTS.
- Book a repair at any authorized Cadillac dealer. Quote NHTSA campaign 18V595000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-8006.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Summary: General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.
Consequence: In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for the recall is 18286.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Brakes
What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The affected vehicles have a bracket between the brake pedal assembly and the rod that actuates the brakes that may fracture during normal brake pedal operation.
What could happen: If the bracket fractures, the driver would not be able to apply the brakes, increasing the risk of a crash.
The fix: GM will notify owners, and dealers will inspect the vehicle and replace any affected bracket, free of charge. The recall began July 6, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15352.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 CTS.
- Book a repair at any authorized Cadillac dealer. Quote NHTSA campaign 15V358000 (manufacturer code 15352).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-8006.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Summary: General Motors LLC (GM) is recalling certain model year 2015 Cadillac ATS and CTS vehicles. The affected vehicles have a bracket between the brake pedal assembly and the rod that actuates the brakes that may fracture during normal brake pedal operation.
Consequence: If the bracket fractures, the driver would not be able to apply the brakes, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the vehicle and replace any affected bracket, free of charge. The recall began July 6, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15352.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The front-driver air bag inflator may rupture during deployment.
What could happen: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The fix: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 CTS.
- Book a repair at any authorized Cadillac dealer. Quote NHTSA campaign 26V329000 (manufacturer code N262555870).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-333-4223.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary: General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2015 Cadillac Cts owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Transmission / drivetrain (20), Unknown Or Other (8), Brakes (8), Suspension (5), Engine (5).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/06/2026 · Transmission / drivetrain
The contact owns a 2015 Cadillac CTS. The contact stated that while driving, the air bag warning light and the check engine warning light illuminated, and the message "Service Vehicle Soon" was displayed. Additionally, the rear end of the vehicle made an abnormal roaring sound. The vehicle was taken to the dealer, where a multi-point inspection was performe…
08/28/2026 · Steering
Dash board message power steering service message hard to steer traction assist light is on.
07/25/2025 · Suspension
The contact owns a 2015 Cadillac CTS. The contact stated that while driving at undisclosed speeds, there was a loud grinding and squeaking sounds coming from the vehicle. Additionally, there was a high-pitched sound coming from the vehicle. The contact also stated that the water pump was inoperable. There were no warning lights illuminated. The vehicle was…
07/16/2025 · Transmission / drivetrain
The contact owns a 2015 Cadillac CTS. The contact stated while driving 65 MPH, the vehicle shuddered and made an abnormally loud sound. The contact exited the highway and drove to the nearest mechanic shop at a gas station. The mechanic diagnosed the vehicle and determined that the rear differential was fractured and needed to be replaced. The vehicle was b…
05/02/2025 · Steering
The contact owns a 2015 Cadillac CTS. The contact stated that occasionally while driving at various slow speeds, the message "Driver Assist Unavailable" and the steering wheel was abnormally firm, requiring excess effort to drive the vehicle until the power steering functionality returned. There was no warning light illuminated. The vehicle was taken to a l…
10/16/2024 · Equipment
The car was taken to Hutchinson dealership in Macon Georgia, to have the oil changed and when I went to pick up the car the Cue Screen was cracked. I asked being the car was in their possession they should be liable for the repairs. They told me that there was nothing they can do because there was no Warranty. I asked why would the car need a Warranty in t…
10/04/2024 · Transmission / drivetrain
The contact owns a 2015 Cadillac CTS. The contact stated that there was an abnormal loud clunking sound coming from the rear end of the vehicle while the vehicle was shifting into gears. The vehicle was taken to AMCO Transmissions & Total Car Care, where it was diagnosed that the rear differential had failed and needed to be replaced. The contact stated th…
09/22/2024 · Steering
The primary issue with the vehicle is the failure of the front transmission pump seal (part #24225543) and the torque converter seal ( part #242337534 ) which caused a significant transmission fluid leak. THe original repair of the torque converter seal was done in Jan 2024 by Andrews Cadillac In Mt Juliet Tn. Failure to properly repair the torque converter…