2024 Cadillac Xt4 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Equipment
What's wrong, in plain English: A part or accessory supplied with the vehicle. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
What could happen: The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk of a crash or injury.
The fix: Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454040.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 XT4.
- Book a repair at any authorized Cadillac dealer. Quote NHTSA campaign 24V575000 (manufacturer code N242454040).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-8006.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Summary: General Motors, LLC (GM) is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence: The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk of a crash or injury.
Remedy: Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454040.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Forward Collision Avoidance (9), Brakes (9), Electrical system (8), Engine (8), Fuel system (7).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/10/2026 · Electrical system
While driving the complete dash will go black: no radio, gauges, speedometer, etc. The total blackout lasts for about 30-45 seconds and then different gauges, speedometer, etc will slowly come back to life. During this blackout period I have no idea of my speed nor what other functions, like ABS, might be off-line also.
09/17/2026 · Suspension
Purchased used with 30k miles and under factory bumper to bumper warranty. Noted noise when turning right slowly into parking space from front suspension as well as pop sound while going over speed bumps. Dealer replaced 3 axles (2 driver side) and confirmed noise present. Also replaced strut assembly in front which did not assist. Suspension issue un…
09/16/2026 · Forward Collision Avoidance
The automatic emergency braking system suddenly engages without any obstacles/pedestrians in the roadway causing the vehicle to completely stop. The vehicle is at the dealership at this time; it is unknown if the dealer can confirm the issue. The vehicle has not been inspected by the manufacturer. There was a warning light flashing directly before the incid…
07/24/2026 · Fuel system
I was driving down the road and my vehicle lost power and quit running. Luckily I was in the lane closest to the shoulder and was able to pull over on the shoulder and was not able to restart my vehicle, but had this happened in another location this could have been a huge safety problem for me and others with the vehicle completely losing power while driv…
07/03/2026 · Forward Collision Avoidance
Automatic emergency braking activated on three separate occasions when there weren’t any reasons for it to engage, additionally if there were any cars behind me I would have been rear ended since they would not have anticipated me stopping so suddenly.
06/22/2026 · Steering
The vehicle has a chronic defect causing rapid, repeating front-end suspension and steering assembly failures. The right front strut and mount failed and were replaced under warranty twice in 2025 (at 29,968 miles and 35,740 miles). In May 2026, the left front strut and mount failed and were replaced. Two days after picking up the vehicle, a cascading mecha…
06/22/2026 · Fuel system
Vehicle died leaving the doctor's office due to faulty fuel pump driver control module. Upon research found that this has been an ongoing issue for several years affecting many GM vehicles. Vehicle can stall at any time in traffic causing serious injury or death. Apparently GM does not have a fix for this problem & the company's solution is to replace the f…
06/12/2026 · Fuel system
I was getting out of a parking lot with my 3 kids and the car shut off right in the middle of the entrance/exit of the lot blocking anyone from coming in or out. The car would not go into neutral to move it, making it unsafe for my family and everyone around us. We tried to charge the battery but that did nothing. We called tow truck then where told we nee…