2019 Chevrolet 5500hd recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
What could happen: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
The fix: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 5500HD.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 21V194000 (manufacturer code V2103).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-441-9638.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Summary: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Wheels / tires
What's wrong, in plain English: A wheel or tire can fail while driving. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
What could happen: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
The fix: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this rec…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 5500HD.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 19V835000 (manufacturer code V1906).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-441-9638.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: WHEELS:LUGS/NUTS/BOLTS/STUDS
Summary: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Consequence: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. If the vehicle's body control module (BCM) loses communication with the vehicle's electronic brake control module (EBCM), the EBCM software programming may not illuminate the vehicle's ABS malfunction indicator light (MIL). As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) Number 105, "Hydraulic and Electric Brake Systems."
What could happen: If a driver is unaware that the ABS system is malfunctioning, there may be an increased risk of a crash.
The fix: GM will notify owners, and dealers will update the software calibration for the body control module (BCM). The recall began June 29, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202305070.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 5500HD.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 20V319000 (manufacturer code N202305070).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-1020.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:SOFTWARE
Summary: General Motors is recalling certain 2019-2020 Chevrolet 4500HD, 5500HD, and 6500HD Medium Duty trucks. If the vehicle's body control module (BCM) loses communication with the vehicle's electronic brake control module (EBCM), the EBCM software programming may not illuminate the vehicle's ABS malfunction indicator light (MIL). As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) Number 105, "Hydraulic and Electric Brake Systems."
Consequence: If a driver is unaware that the ABS system is malfunctioning, there may be an increased risk of a crash.
Remedy: GM will notify owners, and dealers will update the software calibration for the body control module (BCM). The recall began June 29, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202305070.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
4. Brakes
What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. General Motors. LLC (GM) is recalling certain 2019-2023 Chevrolet 4500HD, 5500HD, and 6500HD Medium-Duty trucks. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause an electrical short-circuit.
What could happen: An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
The fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the master cylinder pressure sensor and inspect the wire harness, replacing it, if necessary, free of charge. Owner notification letters were mailed July 11, 2023. Owners may contact Chevrolet custo…
What to do
- Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 5500HD.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 23V266000 (manufacturer code N222375270).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-1020.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SERVICE BRAKES, HYDRAULIC
Summary: General Motors. LLC (GM) is recalling certain 2019-2023 Chevrolet 4500HD, 5500HD, and 6500HD Medium-Duty trucks. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause an electrical short-circuit.
Consequence: An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the master cylinder pressure sensor and inspect the wire harness, replacing it, if necessary, free of charge. Owner notification letters were mailed July 11, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222375270.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- Digital tire pressure gauge
- 2019 Chevrolet 5500hd owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Brakes (3), Fuel system (2), Hydraulic (1), Engine (1), Transmission / drivetrain (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (6)
05/02/2024 · Brakes · fire
The contact owns a 2019 Chevrolet Silverado 6500 Commercial Vehicle. The contact stated that the recall repair of NHTSA Campaign Number: 23V266000 (Service Brakes, Hydraulic) was previously performed on the vehicle. The contact stated while the driver was driving 55-60 MPH uphill, he noticed smoke coming from underneath the driver's side of the hood. The co…
04/10/2024 · Fuel system
Sudden catastrophic fuel system failure due to contamination fuel and fuel filter bypass, yes it is available to inspect. Truck shut off during operations and did not restart, the vehicle is at the dealership to replace High pressure fuel pump, lines, fuel rail and injectors. After the the truck died there was a message in the message center "water in fuel…
11/12/2020 · Engine
WATER LINE CRACKING LEAKING ANTIFREEZE OVERHEATING ENGINE
10/27/2020 · Transmission / drivetrain
WHEN DRIVING, IT FEELS LIKE IM RIDING ON RUMBLE STRIPS. TRANSMISSION FEELS LIKE ITS SLIPPING WHEN DRIVING AT LOWER SPEEDS AND WHEN ON THROTTLE, LIKE GOING UP HILL. DO NOT NOTICE A DIFFERENCE IN 4X4 MODE. TRUCK ALSO HAS HARD SHIFTING FROM 1-2 AND 2-3RD GEAR.
08/14/2020 · Electrical system
MY TRUCK WILL STOP RUNNING AT FREEWAY SPEEDS WITH NO ENGIN LIGHT HAVE HAD TO STOP IN TRAVEL LANE TO RESTART THE TRUCK THE BRAKES WILL SHAKE STEERING WHEEL OUT OF YOUR HANDS AND MUTIPUL EMISSION RELATED ENGIN LIGHTS DAILY THE TRUCK IS ONLY 3 WEEKS OLD THE ENGIN BRAKE SHIFTS FROM OVER DRIVE TO 3RD OR SECOND GEAR REDLINING THE MOTOR AND U HAVE TO APPLY WIDE OP…
02/11/2020 · Brakes
BRAKE BOOSTER PUMP MOTOR RUNS ALL THE TIME EVEN AFTER IGNITION IS TURNED OFF. IF TRUCK WAS TO SHUT OFF THEN WOULD HAVE NO BRAKES TO STOP,