2007 Chevrolet C5500 recalls & complaints

1. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.

What could happen: THIS DEFECT COULD RESULT IN A FIRE.

The fix: CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2007 C5500.
2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 09V456000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-584-7059.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Suspension

What's wrong, in plain English: Parts can break and cause loss of control. CERTAIN LINK ULTRARIDE REAR AIR SUSPENSION SYSTEMS, MODEL 8M000070, SOLD FOR INSTALLATION AS AFTERMARKET EQUIPMENT ON GM CHASSIS MODELS 4500 AND 5500, AMBULANCES AND SHUTTLE BUSES. THE AXLE SIDE LATERAL CONTROL BRACKET OF THE SUSPENSION HAS CRACKED IN SOME CASES.

What could happen: IF THE LATERAL CONTROL ROD BRACKET FRACTURES, THE HANDLING OF THE VEHICLE WILL BE ADVERSELY AFFECTED, INCLUDING POSSIBLE LOSS OF VEHICLE CONTROL.

The fix: LINK WILL NOTIFY OWNERS AND PROVIDE REPAIR KITS FREE OF CHARGE AND WILL REIMBURSE FOR LABOR AND INSPECTION COSTS. THE RECALL BEGAN JUNE 7, 2007. OWNERS CAN CONTACT LINK TOLL-FREE AT 1-800-222-6283.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2007 C5500.
2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 07E086000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-222-6283.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Trailer Hitches

What's wrong, in plain English: A vehicle part that may fail. THERE MAY BE AN INSUFFICIENT WELD ATTACHING THE HITCH CHANNEL TO THE SUPPORTING STRUCTURE.

What could happen: THIS COULD RESULT IN BENDING OF THE HITCH CHANNEL OR THE HITCH COULD BE PULLED OFF THE VEHICLE, INCREASING THE RISK OF A CRASH.

The fix: KNAPHEIDE WILL OFFER TWO REMEDIES TO ITS CUSTOMERS: (1) FOR THOSE CUSTOMERS WHO DO NOT USE THE HITCH, THE HITCH WILL BE REMOVED FROM THE TRUCK BED AND REPLACED WITH AN ICC BUMPER; OR (2) FOR THOSE CUSTOMERS WHO NEED A HITCH, A RECEIVER HITCH ASSEMBLY WILL BE ADDED TO THE EXISTING HITCH ASSEMBLY AND ALL SUSPECT WELD JO…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2007 C5500.
2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 08V344000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-473-5763.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. THERE MAY BE A CABLE INSTALLED ON THE BATTERY ISOLATOR WITH THE BODY OF THE CABLE LUG FACING THE ISOLATOR. WITH ALL CABLES TIGHTENED DOWN ON THE STUD, THIS CABLE LUG MAY BE PRESSED AGAINST THE COOLING FINS OF THE ISOLATOR, WHERE CONTACT POSES A RISK OF ELECTRICAL SHORT WHICH COULD RESULT IN CABLES OVERHEATING.

What could happen: THIS CONTACT POSES A RISK OF ELECTRICAL SHORT WHICH COULD RESULT IN CABLES OVERHEATING AND A FIRE COULD OCCUR.

The fix: DEALERS WILL CONDUCT A TWO-STEP REMEDY. THE FIRST STEP IS TO INSPECT THE CABLE INSTALLATION TO ENSURE ALL CABLES ARE INSTALLED WITH THE LUG BODY FACING AWAY FROM THE ISOLATOR WITH NONE IN CONTACT WITH THE COOLING FINS. THE SECOND STEP IS TO ADD A GROUNDING STRAP OR ABLE TO HE ALUMINUM BOX TO PROPERLY GROUND IT AND T…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2007 C5500.
2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 09V091000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. CERTAIN INTERMOTIVE WHEELCHAIR LIFT INTERLOCK, P/NO. ILIS605-H3 ILIS ACTIVATION KIT (INTERLOCK OPTION FOR GATEWAY 401) SOLD FOR USE AS AFTERMARKET FOR 2005 - 2008 CHEVY 560 (C4500 AND C5500 KODIAK) 6.6L DIESEL VEHICLES WHICH A PROTECTION DIODE WAS USED. THE DIODE CAN BE EXPOSED TO VOLTAGE SPIKES GREATER THAN WHAT IT CAN WITHSTAND. THE DIODE COULD FAIL, WHICH COULD PREVENT VEHICLE INTERLOCK OPERATION WHEN A WHEELCHAI…

What could happen: SHOULD THE DIODE FAIL, IT WILL BE POSSIBLE TO MOVE THE VEHICLE WITH THE WHEELCHAIR DEPLOYED, WHICH COULD RESULT IN INJURY TO ANYONE USING THE LIFT.

The fix: INTERMOTIVE WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 20, 2007. OWNERS CAN CONTACT INTERMOTIVE TOLL-FREE AT 1-800-969-6080. THIS RECALL ONLY PERTAINS TO AFTERMARKET INTERMOTIVE WHEELCHAIR LIFTS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON CHEVRLOT AND GMC…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2007 C5500.
2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 08E004000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-969-6080.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Over time, or with frequent use, the roll stop latches on the outer barrier of the lifts may become bent or misaligned.

What could happen: A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

The fix: Braun is conducting this recall on behalf of Creative Bus Sales. Braun will notify owners, and dealers will repair the vehicles free of charge. The recall began on November 23, 2012. Owners may contact Creative Bus at 1-888-633-8380 or Braun at 1-800-488-0359.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2007 C5500.
2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 12V584000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-888-633-8380.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Engine (2), Fuel system (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.