2024 Chevrolet Trax recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Electrical system — software update
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
What could happen: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
The fix: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 TRAX.
- This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-521-7300.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Consequence: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- 2024 Chevrolet Trax owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (66), Engine (58), Unknown Or Other (24), Lights (17), Transmission / drivetrain (14).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/10/2026 · Steering
I own a 2024 Chevrolet Trax purchased new in XXX. On XXX, the vehicle displayed a "Service Power Steering — Drive With Care" warning. I experienced difficulty steering, and later that evening the vehicle would not start. The instrument cluster also displayed abnormal behavior, which was recorded on video. On XXX, an authorized Chevrolet dealership in [XXX],…
10/07/2026 · Engine · fire
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 65 MPH there was a popping sound coming from the engine compartment and the message to shut off the vehicle was displayed. The vehicle was immediately parked, and there was smoke coming from under the hood. The contact opened the hood of the vehicle and discovered fl…
10/01/2026 · Engine
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving 45 MPH, there was an abnormal sound and smoke coming from the front of the vehicle. The contact stated that there was oil leaking from the vehicle and the engine seized. The vehicle was driven to the shoulder of the road. The dealer was contacted by phone and made aware of the fai…
09/30/2026 · Airbags
Vehicle and gives error code "Service Safety Restraint System" and Airbag Icon comes on. I drive a 2024 model RS and have not had this vehicle for a full year. The warning comes on periodically. Sometimes when I used the auto start or when the key is used. It also can happen while im driving or after parking. It goes away if I restart the vehicle but eve…
09/27/2026 · Steering
When driving with my [XXX] old “service power steering” message came on and instantly lost all power steering. Almost got on a head on collision. Car has no power steering. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
09/26/2026 · Transmission / drivetrain
September 20th 2026: I was driving my 2024 Chevrolet Trax up a grade (Mountain) approximately 11AM, Driving Normally at Highway speeds, normal highway conditions, temp outside was close to 100 Degrees Fahrenheit, suddenly with no warning half way up the mountain the car lost power, check engine light turned on (Engine Power Reduced) came on, I had no option…
09/26/2026 · Transmission / drivetrain
Over the last 18 months the check engine light has come on multiple times while driving. Each time the check engine light came on, the vehicle was taken to the dealer. I was initially told by the dealer that they could not figure it out but to bring the car back if it happens again. Each time after taking the vehicle to the dealer for the check engine light…
09/26/2026 · Engine
I bought a brand new 24’ chevy Trax 2RS in November of 2023. By August of 2024 the Trax was already leaving orange coolant on the ground. I took it into the dealership August 22nd 2024 for service and repair; after a few hours they called me and let me know that they could not find the leak so they changed the oil and sent me on my way. Come September 2024…