2004 Chevrolet W-Series recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2001-2013 Isuzu N-Series; model year 2001-2010 Chevrolet and GMC W-Series; model year 2001-2004 Isuzu FRR and model year 2001-2004 Chevrolet and GMC WT5500 trucks. The affected vehicles are equipped with an optional oil pan heater (RPO code IG3). Debris may collect at the contact point of the heater plug and the extension cord. Thi…
What could happen: Overheating of the extension cord could melt the oil pan heater plug and/or block heater plug, resulting in an increased risk of fire.
The fix: Isuzu will notify owners and dealers will inspect the trucks. The extension cord and damaged components will be replaced, free of charge. The recall began on August 30, 2013. Owners may contact Isuzu at 1-866-441-9638.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2004 W-SERIES.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 13V259000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-441-9638.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM
Summary: Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2001-2013 Isuzu N-Series; model year 2001-2010 Chevrolet and GMC W-Series; model year 2001-2004 Isuzu FRR and model year 2001-2004 Chevrolet and GMC WT5500 trucks. The affected vehicles are equipped with an optional oil pan heater (RPO code IG3). Debris may collect at the contact point of the heater plug and the extension cord. This may cause overheating of the extension cord.
Consequence: Overheating of the extension cord could melt the oil pan heater plug and/or block heater plug, resulting in an increased risk of fire.
Remedy: Isuzu will notify owners and dealers will inspect the trucks. The extension cord and damaged components will be replaced, free of charge. The recall began on August 30, 2013. Owners may contact Isuzu at 1-866-441-9638.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- 2004 Chevrolet W-Series owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (2), Brakes (2), Hydraulic (2).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (4)
03/17/2010 · Electrical system
SPEEDOMETER BASELINE IS NOW 100 MPH. GOES UP FROM THERE BUT NOT BELOW. TURNING OFF THE VEHICLE DOES NOT RESET IT. *TR
04/13/2009 · Electrical system
MY VEHICLE IS A 2004 ALLEGRO MOTORHOME BY TIFFIN BUILT ON A CHEVY WORKHORSE CHASSIS. THE PROBLEM IS WITH THE INSTRUMENT PANEL WHICH HAS A SMALL LCD DISPLAY FOR ODOMETER, OIL PRESSURE, AND MPG READOUTS. THE DISPLAY HAS MOSTLY FAILED AND THE INFORMATION DISPLAYED IS NOT READABLE. THE INSTRUMENT PANEL ASSEMBLY IS MADE BY ACTIA CORP. AND I HAVE RECEIVED NO HELP…
04/20/2005 · Brakes · crash
VEHICLE WAS BEING USE OFF THE ROAD CLIMBING A STEEP BANK. WHEN IT BROKE TRACTION THE DRIVER APPLIED BRAKES AND THE PEDAL WENT TO THE BOTTOM AND WITH NO BRAKING EFFECT. IT HIT A TRUCK FOLLOWING IT DAMAGING THE REAR OF THE TRUCK. THE TRUCK WAS TAKEN TO THE CHEVROLET SERVICE DEPT AND DEEMED TO BE NORMAL. WE TESTED THE TRUCK ON A SIMILAR BANK AND FOUND THE…
10/13/2004 · Brakes
THE VEHICLE IS CURRENTLY NOT FIXED, IT IS A CHEVY 2500HD DURAMAX DIESEL. THE VEHICLE HAS AN INTERMITTENT PROBLEM WITH THE BRAKES FAILING TO STOP! WE HAVE TAKEN SAID VEHICLE TO, TWO DIFFERENT DEALERS, NEITHER COULD FIND PROBLEM AND CONTINUE TO TRY DIFFERENT PARTS. THE VEHICLE HAS A HYDRALIC POWER BOOSTER ON ORDER TO SEE IF THIS RECTIFY'S THE PROBLEM. WHEN TH…