2023 Chrysler Pacifica recalls & complaints

1. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

What could happen: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

The fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 23V010000 (manufacturer code 03A).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. The fuel line may be deformed, causing a fuel leak.

What could happen: A fuel leak in the presence of an ignition source increases the risk of a fire.

The fix: Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 23V500000 (manufacturer code 77A).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.

What could happen: A fire while parked or driving can increase the risk of injury.

The fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC'…

What to do

1. Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
2. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
3. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 23V753000 (manufacturer code B0A).
4. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
5. Manufacturer hotline: 1-800-853-1403.
6. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

What could happen: An air bag that does not deploy in a crash can increase the risk of injury.

The fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 24V199000 (manufacturer code 14B, 33B, 34B, 35B, 36B).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Backup camera — software update

What's wrong, in plain English: The rear camera may not show an image when reversing. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

The fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

What could happen: An air bag that does not deploy during a crash increases the risk of injury.

The fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 24V793000 (manufacturer code A8B).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What could happen: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The fix: Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 25V388000 (manufacturer code 34C).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

What could happen: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

The fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehi…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 25V302000 (manufacturer code 06C, 54C, 55C).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

What could happen: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.

The fix: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will b…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 26V189000 (manufacturer code 06D, 10D, and 11D).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What could happen: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

The fix: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identifica…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 26V327000 (manufacturer code 46D).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The spring inside the front seat harness connector may contact electrical terminals.

What could happen: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.

The fix: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 26V358000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-488-0359.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

12. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

What could happen: An unsecured wheelchair can move during transit, increasing the risk of injury.

The fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 25V876000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-956-6668.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

13. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The retractors may not lock, preventing the wheelchair from being properly secured.

What could happen: An unsecured wheelchair can move during transit, increasing the risk of injury.

The fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 25V877000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-488-9082.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

14. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The retractors may not lock, preventing the wheelchair from being properly secured.

What could happen: An unsecured wheelchair can move during transit, increasing the risk of injury.

The fix: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 PACIFICA.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 26V296000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-488-0359.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Engine (47), Electrical system (43), Transmission / drivetrain (42), Airbags (35), Unknown Or Other (22).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.