2013 Chrysler Town And Country recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-20. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
What could happen: An overheated switch may result in a vehicle fire.
The fix: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 TOWN AND COUNTRY.
- Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 14V234000 (manufacturer code P25).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-853-1403.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM
Summary: Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Consequence: An overheated switch may result in a vehicle fire.
Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
What could happen: In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
The fix: Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 TOWN AND COUNTRY.
- Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 13V283000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-247-9753.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM
Summary: Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
Consequence: In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
What could happen: An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
The fix: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 TOWN AND COUNTRY.
- Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 13V291000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-247-9753.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS
Summary: Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
Consequence: An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
4. Equipment
What's wrong, in plain English: A part or accessory supplied with the vehicle. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
What could happen: An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 TOWN AND COUNTRY.
- Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 25V876000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-956-6668.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Summary: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- Digital tire pressure gauge
- 2013 Chrysler Town And Country owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (393), Engine (112), Unknown Or Other (61), Seats (58), Airbags (50).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
09/21/2026 · Visibility (wipers / glass)
The contact owns a 2013 Chrysler Town and Country. The contact stated that while driving 65 MPH, a carrier truck with a trailer was traveling nearby and debris came from the vehicle. The contact stated that due to the debris, the windshield was damaged and became inoperable, with a chip on the windshield. The contact expressed concern that the damaged winds…
07/25/2026 · Electrical system
When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is f…
06/08/2026 · Seats
I found the headrest exploded on the driver side when I got in the car in the morning. Apparently, this is common as I found it on the Internet while looking for a solution. Looks like a plastic part inside the headrest broke. AHR system inadvertently activated it seems. I’m glad I wasn’t in the car and it didn’t hit my head.
04/14/2026 · Electrical system
The vehicle will be started and running and shut off. Driving down the road and all of the electrical shuts off, stops running and no gages work. You have to put the vehicle in N and restart. This is extremely dangerous as you never know when it will happen. driving down the interstate at 80mph or driving when you can't just pull over to get started again.…
01/28/2026 · Transmission / drivetrain
While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the right lane. The car would not respond to any acceleration a…
10/30/2025 · Electrical system · fire
The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot and needed to haul my knee cart with me. I no longer needed it so I raised the seat and found it had melted/burnt in several spots on the se…
09/16/2025 · Engine
The van has stopped running on the highway without warning 3 times creating a very serious problem,had to be towed to get home,dealer could find nothing wrong.
08/19/2025 · Electrical system
The contact owns a 2013 Chrysler Town And Country. The contact stated that while his wife was driving 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a…