2017 Dodge Journey recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed…
What could happen: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 JOURNEY.
- Book a repair at any authorized Dodge dealer. Quote NHTSA campaign 18V332000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-853-1403.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:WIRING
Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Lights
What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
What could happen: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
The fix: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 JOURNEY.
- Book a repair at any authorized Dodge dealer. Quote NHTSA campaign 22V723000 (manufacturer code Z99).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-853-1403.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EXTERIOR LIGHTING
Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- 2017 Dodge Journey owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (59), Engine (45), Transmission / drivetrain (32), Airbags (30), Unknown Or Other (25).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/06/2026 · Airbags
The airbag in the passenger headrest has deployed
10/04/2026 · Seats
Headrest popped open on passenger side and car hasn't been in accident since I have had it. Also my backup camera isn't working, it started going blank, and upside down til it doesn't do anything anymore.
08/27/2026 · Transmission / drivetrain
On the morning of August 26, 2026, my 2017 Dodge Journey 2.4L was brought to DeLand Chrysler Dodge Jeep Ram for federal safety Emissions Recall Z98, which required updating the software calibration on the Powertrain Control Module (PCM). The vehicle was scanned by the dealer at check-in (116,561 miles) and had zero transmission faults. The technician update…
07/07/2026 · Seats
While driving on a smooth paved road at normal speed, the active head restraint on the passenger seat suddenly deployed without any impact or collision. The headrest struck the passenger in the back of the head, causing pain and a potential injury. The vehicle did not experience a crash, bump, or sudden stop. After deployment, the headrest could not be rese…
06/16/2026 · Vehicle Speed Control
The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 60–70 MPH, the traction control warning light illuminated. Additionally, the contact stated that while the accelerator pedal was released, the vehicle was shaking erratically. The vehicle was driven to the shoulder of the roadway, and the vehicle was turned off. The c…
06/07/2026 · Transmission / drivetrain
Had over 1300 miles until next oil change. Car has no leaking issues. Car ran out of oil completely and seized engine during camping trip. I use synthetic and both mileage/time were both way under than what was on my next oil change sticker... warranty says they won't cover it. So now I just have a shell of a car I cannot drive nor afford a new engine for.…
05/24/2026 · Transmission / drivetrain
Purchased vehicle from Wildcat Used Cars in Somerset, KY on [XXX]. Took home and notified dealership of not having seatbelts in middle row. After having an inspection completed, found the SRS system was disabled, airbags removed, knee airbag just stuffed back in. All cables and components unplugged, fuses missing to cause the system to not load up and show…
01/13/2026 · Steering
The contact owns a 2017 Dodge Journey. The contact stated that while driving at approximately 30 MPH on two occasions, the vehicle lost power, and the brake pedal and the steering wheel became stiff. There were no warning lights illuminated during the failure. The vehicle was pulled over to the side of the road and turned off because the contact was nervous…