2013 Forest River Cross Country recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Equipment
What's wrong, in plain English: A part or accessory supplied with the vehicle. Forest River Inc. (Forest River) is recalling certain model year 2013-2014 Georgetown, Sunseeker, Forester, Cross Country, Pathfinder, Cardinal, Blue Ridge, Cedar Creek, and Brookstone recreational vehicles manufactured March 11, 2013, through April 26, 2013 and equipped with certain Frigidaire Convection Microwave models CFMV152CLB and CFMV154CLS. The microwave may start on it's own and begin heating when unattende…
What could happen: If the microwave starts on its own and there are contents inside, a fire could result.
The fix: Forest River will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began in February 2015. Owners may contact Forest River customer service at 1-800-353-7383.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 CROSS COUNTRY.
- Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 14V449000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-353-7383.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Summary: Forest River Inc. (Forest River) is recalling certain model year 2013-2014 Georgetown, Sunseeker, Forester, Cross Country, Pathfinder, Cardinal, Blue Ridge, Cedar Creek, and Brookstone recreational vehicles manufactured March 11, 2013, through April 26, 2013 and equipped with certain Frigidaire Convection Microwave models CFMV152CLB and CFMV154CLS. The microwave may start on it's own and begin heating when unattended.
Consequence: If the microwave starts on its own and there are contents inside, a fire could result.
Remedy: Forest River will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began in February 2015. Owners may contact Forest River customer service at 1-800-353-7383.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Equipment
What's wrong, in plain English: A part or accessory supplied with the vehicle. Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachs…
What could happen: Unstable entry and exit steps increase the risk of injury.
The fix: Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Fo…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 CROSS COUNTRY.
- Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 15V798000 (manufacturer code 51-11102015-0109).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-574-389-4600.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Summary: Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Consequence: Unstable entry and exit steps increase the risk of injury.
Remedy: Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
Notes: Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2013 Forest River Cross Country owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Unknown Or Other (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (1)
03/29/2016 · Unknown Or Other
RECALL NHTSA 15V798, MY STEPS SUSTAINED A COMPLETE FAILURE. THE MAIN SHOULDER BOLD BROKE SENDING THE STEPS IN A FREE FALL. THE COACH WAS PARKED IN MY DRIVEWAY AT THE TIME. SENT PICTURES AND BUILD SHEET TO LIPPERT, THEY INSIST I TAKE IT TO A SERVICE CENTER. NO-ONE CAN TAKE THE COACH FOR SEVERAL WEEKS. LIPPERT STATED THEY WILL THEN ORDER THE PARTS TO FIX THE…