2015 Freightliner Business Class M2 recalls & complaints

1. Lights

What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

What could happen: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 20V214000 (manufacturer code FL848).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.

What could happen: If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 21V067000 (manufacturer code FL-874).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.

What could happen: A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 18V503000 (manufacturer code FL782).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. In the affected vehicles, when the transmission shift lever is moved from reverse to neutral, the reverse gear may stay engaged. When the transmission shift lever is moved from reverse to a forward gear position, the transmission may mechanically lock because both the reverse gear and forward gear are simultaneously engaged.

What could happen: Even though the transmission has been shifted out of reverse into neutral, the vehicle may unexpectedly move backwards, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will inspect and repair the affected transmissions if necessary, free of charge. The recall began on November 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-693.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 15V617000 (manufacturer code FL-693).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-745-8000.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The affected vehicles might not have a required check valve installed in one of the ports of the spring brake modulation valve. Without the valve, the primary air system is not isolated from the secondary air system.

What could happen: A rapid loss of air pressure in the secondary system could cause a similar rapid loss of pressure in the primary system, which may lead to a sudden application of the parking brakes. This could increase the risk of a crash.

The fix: DTNA will notify owners, and dealers will inspect the vehicles, installing a check valve, as necessary, free of charge. The recall began on August 24, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-740.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 17V402000 (manufacturer code FL-740).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-745-8000.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.

What could happen: If a wheel separates from the axle, there would be an increased risk of a crash.

The fix: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 16V634000 (manufacturer code FL-718).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. Due to incorrect positioning, the rear disk brake calipers may contact the spring suspension reducing rear brake performance.

What could happen: A reduction in braking performance can increase the risk of a crash.

The fix: DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, free of charge. The recall began on November 13, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-688.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 15V586000 (manufacturer code FL-688).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-745-8000.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The affected vehicles may experience brake drag due to an improperly seated diaphragm in the brake chamber.

What could happen: While traveling at highway speeds, brake drag may cause loss of vehicle control, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will replace the brake chambers, free of charge. Owners were mailed interim notices at the end of May 2015. The recall began on September 25, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL676.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 15V185000 (manufacturer code FL676).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-745-8000.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.

What could happen: Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 16V206000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The affected vehicles may experience brake drag due to an improperly seated diaphragm in the brake chamber.

What could happen: While traveling at highway speeds, brake drag may cause loss of vehicle control, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will inspect and repair the diaphragm if necessary, free of charge. Owners were sent an interim notice on January 27, 2015. The recall began on September 25, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-676.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 14V758000 (manufacturer code FL-676).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-745-8000.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. Due to an incompatibility between the boost pump switch and the instrument cluster, certain instrument display brake warnings may not illuminate correctly when there is a problem with the brake system.

What could happen: If the instrument panel doesn't display warnings, the driver may be unaware that braking force is reduced, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will install the correct brake switch, free of charge. The recall began on April 13, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-677.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 15V094000 (manufacturer code FL-677).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-745-8000.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

12. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. Due to an incorrect clutch-release bearing component, the affected clutches may not disengage as needed.

What could happen: The loss of clutch function could cause unintended motion or extend stopping distance, increasing the risk of vehicle crash.

The fix: DTNA will notify owners, and dealers will inspect and replace the clutches, as necessary, free of charge. The recall began on December 8, 2014. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-670.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 14V659000 (manufacturer code FL-670).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-745-8000.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

13. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. Daimler Trucks North America, Inc. (DTNA) is recalling certain model year 2015-2016 Freightliner 108SD, 114SD, Business Class M2, and Western Star 4900 vehicles manufactured September 26, 2014, to November 6, 2015, and equipped with certain drive axles manufactured by Marmon-Herrington. The affected axles have hex nuts on the flange yoke that may not have been properly tightened.

What could happen: If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will inspect the hex nuts, tightening them as necessary, free of charge. The recall began on February 5, 2016. Owners may contact DTNA customer service at 1-800-745-8000, or Marmon-Herrington customer service at 1-800-547-0712. DTNA's number for this recall is FL-699.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 15V859000 (manufacturer code FL-699).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-745-8000.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

14. Engine

What's wrong, in plain English: Engine problems range from stalling to fire. The engine protection and inducement software may cause the engine to shut down unexpectedly.

What could happen: An unexpected engine shutdown can delay emergency responders and increase the risk of injury.

The fix: Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 24V924000 (manufacturer code F1012).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Electrical system (2), Steering (1), Engine (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.