2019 Freightliner M2 Business Class recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
3 safety recalls, most serious first
1. Brakes
What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
What could happen: An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
The fix: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 M2 BUSINESS CLASS.
- Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 19V370000 (manufacturer code FL-815).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-547-0712.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Summary: Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Consequence: An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
Remedy: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The stator assembly wires may have been insufficiently crimped, causing high resistance, overheating, and preventing the high voltage system from starting.
What could happen: A loss of power to the system may cause a loss of drive power, increasing the risk of a crash.
The fix: Dealers will replace the motor stator, free of charge. All units were remedied by July 13, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-889.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 M2 BUSINESS CLASS.
- Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 21V392000 (manufacturer code FL-889).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-547-0712.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN
Summary: Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner eBusiness Class M2 vehicles equipped with 14Xe ePowertrains. The stator assembly wires may have been insufficiently crimped, causing high resistance, overheating, and preventing the high voltage system from starting.
Consequence: A loss of power to the system may cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the motor stator, free of charge. All units were remedied by July 13, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-889.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Brakes
What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The brake caliper mounting bolts may have been insufficiently tightened.
What could happen: Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
The fix: DTNA will notify the owners and affected vehicle manufacturers, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall is expected to begin July 12, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-816.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 M2 BUSINESS CLASS.
- Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 19V367000 (manufacturer code FL-816).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-547-0712.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SERVICE BRAKES, AIR:DISC
Summary: Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, Business Class M2, Cascadia, Western Star 5700, and FCCC XC Chassis vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence: Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
Remedy: DTNA will notify the owners and affected vehicle manufacturers, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall is expected to begin July 12, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-816.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- 2019 Freightliner M2 Business Class owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Unknown Or Other (8).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
05/03/2024 · Unknown Or Other
DEF header failure. This is an emissions issue and it disables the truck when it fails.
05/03/2024 · Unknown Or Other
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
05/03/2024 · Unknown Or Other
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
05/03/2024 · Unknown Or Other
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
05/03/2024 · Unknown Or Other
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
05/03/2024 · Unknown Or Other
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
05/03/2024 · Unknown Or Other
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
05/03/2024 · Unknown Or Other
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS