2007 GMC C5500 recalls & complaints

1. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.

What could happen: THIS DEFECT COULD RESULT IN A FIRE.

The fix: CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2007 C5500.
2. Book a repair at any authorized GMC dealer. Quote NHTSA campaign 09V456000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-584-7059.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Suspension

What's wrong, in plain English: Parts can break and cause loss of control. CERTAIN LINK ULTRARIDE REAR AIR SUSPENSION SYSTEMS, MODEL 8M000070, SOLD FOR INSTALLATION AS AFTERMARKET EQUIPMENT ON GM CHASSIS MODELS 4500 AND 5500, AMBULANCES AND SHUTTLE BUSES. THE AXLE SIDE LATERAL CONTROL BRACKET OF THE SUSPENSION HAS CRACKED IN SOME CASES.

What could happen: IF THE LATERAL CONTROL ROD BRACKET FRACTURES, THE HANDLING OF THE VEHICLE WILL BE ADVERSELY AFFECTED, INCLUDING POSSIBLE LOSS OF VEHICLE CONTROL.

The fix: LINK WILL NOTIFY OWNERS AND PROVIDE REPAIR KITS FREE OF CHARGE AND WILL REIMBURSE FOR LABOR AND INSPECTION COSTS. THE RECALL BEGAN JUNE 7, 2007. OWNERS CAN CONTACT LINK TOLL-FREE AT 1-800-222-6283.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2007 C5500.
2. Book a repair at any authorized GMC dealer. Quote NHTSA campaign 07E086000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-222-6283.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. CERTAIN INTERMOTIVE WHEELCHAIR LIFT INTERLOCK, P/NO. ILIS605-H3 ILIS ACTIVATION KIT (INTERLOCK OPTION FOR GATEWAY 401) SOLD FOR USE AS AFTERMARKET FOR 2005 - 2008 CHEVY 560 (C4500 AND C5500 KODIAK) 6.6L DIESEL VEHICLES WHICH A PROTECTION DIODE WAS USED. THE DIODE CAN BE EXPOSED TO VOLTAGE SPIKES GREATER THAN WHAT IT CAN WITHSTAND. THE DIODE COULD FAIL, WHICH COULD PREVENT VEHICLE INTERLOCK OPERATION WHEN A WHEELCHAI…

What could happen: SHOULD THE DIODE FAIL, IT WILL BE POSSIBLE TO MOVE THE VEHICLE WITH THE WHEELCHAIR DEPLOYED, WHICH COULD RESULT IN INJURY TO ANYONE USING THE LIFT.

The fix: INTERMOTIVE WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 20, 2007. OWNERS CAN CONTACT INTERMOTIVE TOLL-FREE AT 1-800-969-6080. THIS RECALL ONLY PERTAINS TO AFTERMARKET INTERMOTIVE WHEELCHAIR LIFTS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON CHEVRLOT AND GMC…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2007 C5500.
2. Book a repair at any authorized GMC dealer. Quote NHTSA campaign 08E004000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-969-6080.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Unknown Or Other (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.