2025 GMC Savana Passenger 3500 - 15 Passenger recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Body / structure
What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. The impact beam located in the driver's side door may have improper welds.
What could happen: An improperly welded door impact beam may not adequately protect occupants in a crash, increasing the risk of injury.
The fix: Dealers will replace the driver's side door, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Chevrolet customer service at 800-222-1020 or GMC customer service at 800-462-8782. GM's recall number for this recall is N242490780.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 SAVANA PASSENGER 3500 - 15 Passenger.
- Book a repair at any authorized GMC dealer. Quote NHTSA campaign 25V087000 (manufacturer code N242490780).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STRUCTURE:BODY:DOOR
Summary: General Motors LLC (GM) is recalling certain 2025 Chevrolet Express and GMC Savana vans. The impact beam located in the driver's side door may have improper welds.
Consequence: An improperly welded door impact beam may not adequately protect occupants in a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver's side door, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Chevrolet customer service at 800-222-1020 or GMC customer service at 800-462-8782. GM's recall number for this recall is N242490780.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
2. Seats
What's wrong, in plain English: Seat frames, adjusters or child-seat anchors. The front passenger seat head restraint may have been improperly welded to the seat frame.
What could happen: An improperly welded head restraint can result in an increased risk of injury to the seat occupant during a crash.
The fix: Dealers will inspect and replace the front passenger seat frame, as necessary, free of charge. Owner notification letters are expected to be mailed June 23, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N252503580.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 SAVANA PASSENGER 3500 - 15 Passenger.
- Book a repair at any authorized GMC dealer. Quote NHTSA campaign 25V299000 (manufacturer code N252503580).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-1020.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Summary: General Motors LLC (GM) is recalling certain 2025 Chevrolet Express and GMC Savana vehicles. The front passenger seat head restraint may have been improperly welded to the seat frame.
Consequence: An improperly welded head restraint can result in an increased risk of injury to the seat occupant during a crash.
Remedy: Dealers will inspect and replace the front passenger seat frame, as necessary, free of charge. Owner notification letters are expected to be mailed June 23, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N252503580.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
3. Wheels / tires
What's wrong, in plain English: A wheel or tire can fail while driving. These vehicles may be equipped with a tire with sidewall damage.
What could happen: A tire with sidewall damage may experience sudden air loss or driver loss of control, increasing the risk of a crash.
The fix: Dealers will inspect all tire sidewalls and replace tires with sidewall damage, free of charge. Owner notification letters were mailed March 27, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252542620. Vehicle Identifica…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 SAVANA PASSENGER 3500 - 15 Passenger.
- Book a repair at any authorized GMC dealer. Quote NHTSA campaign 26V127000 (manufacturer code N252542620).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-462-8782.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: TIRES:SIDEWALL
Summary: General Motors, LLC (GM) is recalling certain 2025-2026 Express Cutaway, and 2025-2026 Savana Cutaway vehicles. These vehicles may be equipped with a tire with sidewall damage.
Consequence: A tire with sidewall damage may experience sudden air loss or driver loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect all tire sidewalls and replace tires with sidewall damage, free of charge. Owner notification letters were mailed March 27, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252542620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Notes:
4. Steering
What's wrong, in plain English: If steering fails you can lose control of the car. The steering gear assembly may have a nut that was not properly tightened.
What could happen: A loose nut that separates from the steering gear assembly while driving can cause a loss of steering control, increasing the risk of a crash.
The fix: Dealers will inspect and replace the steering gear assembly, if necessary, free of charge. Owner notification letters were mailed July 20, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262563570. Vehicle Identification N…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 SAVANA PASSENGER 3500 - 15 Passenger.
- Book a repair at any authorized GMC dealer. Quote NHTSA campaign 26V399000 (manufacturer code N262563570).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-988-7267.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STEERING
Summary: General Motors, LLC (GM) is recalling certain 2025-2026 Express, and 2025-2026 Savana vehicles. The steering gear assembly may have a nut that was not properly tightened.
Consequence: A loose nut that separates from the steering gear assembly while driving can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear assembly, if necessary, free of charge. Owner notification letters were mailed July 20, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262563570. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 23, 2026.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Digital tire pressure gauge
- 2025 GMC Savana Passenger 3500 - 15 Passenger owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Brakes (5), Wheels / tires (3), Engine (3), Electrical system (3), Body / structure (2).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/05/2026 · Body / structure
At approximately 9,000 miles and 9 months of ownership, both front wheelhouse liners on my 2025 GMC Sierra 3500HD Denali Ultimate permanently deformed and sagged into the front tire clearance area. The truck is completely stock, including the factory wheels, tires, suspension, and ride height. No modifications have been made that would affect tire-to-wheelh…
04/19/2026 · Brakes
The electronic part of the truck gave a warning and shut off my trailer brake system while towing a 21K 5th wheel trailer (X2). The truck is available for inspection. Any part of the electronics package that has the ability to disable a trailer braking system while towing needs to be removed/disabled immediately. The truck has not been seen by a dealer y…
04/15/2026 · Brakes
The contact owns a 2025 GMC Sierra 3500 used for hauling a 2026 Aluminum Trailer equipped with a DeeMaxx: DBI-7K-MAXX-SS-KIT brake kit. The contact stated that while driving at an undisclosed speed, the brake caliper bracket detached due to insufficient generic quality bolts included in the brake kit. The contact pulled over and had the trailer towed to an…
04/01/2026 · Engine
The contact owns a 2025 GMC Sierra 3500. The contact stated that the transmission was shifting hard and was jerking while shifting gear. Additionally, the vehicle failed to accelerate above 50 MPH. The messages “Reduced Acceleration” and “DEF Low” were displayed. While refueling the vehicle, the fuel gauge failed to correctly display the level of fuel insid…
03/23/2026 · Wheels / tires
I am reporting a potential safety defect involving Goodyear Wrangler TrailRunner AT tires size LT275/65R20. I purchased a new 2025 GMC Sierra 3500HD in August 2025. By the time the vehicle reached approximately 1,800 miles, noticeable sidewall bulges appeared on both rear tires. As a 36-year automotive professional, I recognized the serious safety risk pos…
03/08/2026 · Electrical system
Randomly when the truck is turned on, the turn signals will stop working, no noise, nothing. When this happens, the infotainment system also stops working. It is unsafe to be driving and not knowing if your signals are working or not. This has been happening since the truck was purchased from the dealer.
01/30/2026 · Brakes
The truck automatically engages the parking brake ONLY when on an incline, never at any other time. I am so used to engaging the parking brake at all other times I also engage it when on an incline. The problem is the truck DISENGAGES the brake automatically after I've engaged it. This has happened multiple times when I've been towing a large boat on a l…
12/22/2025 · Engine
Oil cooler for truck is defective and thus allowed all oil to be mixed with the coolant. GM is stating they will flush engine and replace with exact same part. Very common issue and sad to have a $100k truck and it is junk.