2020 Jaguar Xe recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Body / structure
What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. Missing spot welds may weaken the structural strength of the rear rail assembly.
What could happen: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
The fix: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 XE.
- Book a repair at any authorized Jaguar dealer. Quote NHTSA campaign 21V248000 (manufacturer code H349).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-452-4827.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STRUCTURE:BODY
Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. Due to wiring damage in the trunk, the rearview camera image may not appear on the display.
What could happen: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix: Dealers will inspect and repair, or replace the rearview camera wiring harness, as necessary, free of charge. Owner letters were mailed February 2, 2026. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H535. This recall replaces and expands previous recall number 23…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 XE.
- Book a repair at any authorized Jaguar dealer. Quote NHTSA campaign 25V017000 (manufacturer code H535).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-452-4827.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar XE vehicles. Due to wiring damage in the trunk, the rearview camera image may not appear on the display.
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect and repair, or replace the rearview camera wiring harness, as necessary, free of charge. Owner letters were mailed February 2, 2026. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H535. This recall replaces and expands previous recall number 23V-501. Vehicles already repaired under recall 23V-501 will need to have the new remedy completed.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (2), Airbags (1), Unknown Or Other (1), Engine (1), Transmission / drivetrain (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (3)
10/13/2026 · Airbags
Passenger air bag warning light stays on. I was told that the passenger airbag may deploy incorrectly or not at all. Confirm issue by Jaguar/Landrover. B0095-96 (Right front restraints sensor - Component Internal failure Impact sensor not working
04/15/2026 · Electrical system
Purchased 2020 jaguar XE with under 13,000 miles on it 2 years ago now has 23,000 miles on it. Went to leave for work and my car wouldn’t start stating the transmission wasn’t in park and other messages and tried jumping it wouldn’t work. Wouldnt switch gears to put car in neutral and neutral release under hood wouldn’t fully work. because parking break was…
10/17/2025 · Transmission / drivetrain
While driving on the highway at normal operating speeds, the vehicle suddenly lost power, and the accelerator pedal became completely unresponsive, preventing me from maintaining speed or safely exiting the roadway. This created a severe safety hazard, as I was unable to maneuver or pull off to avoid fast-moving traffic. Immediately after, I attempted to sh…