RecallPlainVehicle recalls, explained in plain English

2012 Jeep Grand Cherokee recalls & complaints

11 high-risk recalls and 1644 owner complaints. Check every recall is completed before buying.
11recalls
11high risk
0stop-driving
1644complaints

Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.

11 safety recalls, most serious first

High risk Campaign 19V813000 · announced 14/11/2019 (6 years ago)

1. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. 6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

What could happen: A vehicle stall increases the risk of a crash.

The fix: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remed…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 GRAND CHEROKEE.
  2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 19V813000 (manufacturer code V62).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-853-1403.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: ELECTRICAL SYSTEM
Summary: Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Consequence: A vehicle stall increases the risk of a crash.
Remedy: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 17V435000 · announced 10/07/2017 (9 years ago)

2. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

What could happen: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

The fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 GRAND CHEROKEE.
  2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 17V435000 (manufacturer code T36).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-853-1403.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Summary: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 17E061000 · announced 19/10/2017 (8 years ago)

3. Engine

What's wrong, in plain English: Engine problems range from stalling to fire. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

What could happen: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

The fix: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 GRAND CHEROKEE.
  2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 17E061000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-913-338-2886.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Summary: Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Consequence: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 17V572000 · announced 18/09/2017 (8 years ago)

4. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

What could happen: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

The fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 GRAND CHEROKEE.
  2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 17V572000 (manufacturer code T59).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-853-1403.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: SERVICE BRAKES
Summary: Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Consequence: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 15V879000 · announced 28/12/2015 (9 years ago)

5. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

What could happen: The vanity lamp wiring may short, increasing the risk of a vehicle fire.

The fix: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 GRAND CHEROKEE.
  2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 15V879000 (manufacturer code R71).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-853-1403.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: ELECTRICAL SYSTEM:WIRING
Summary: Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Consequence: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Remedy: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 14V154000 · announced 01/04/2014 (12 years ago)

6. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

What could happen: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

The fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made fre…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 GRAND CHEROKEE.
  2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 14V154000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-853-1403.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: SERVICE BRAKES
Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Consequence: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 14V391000 · announced 02/07/2014 (12 years ago)

7. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

What could happen: If the vanity lamp wiring shorts, there is an increased risk of fire.

The fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 GRAND CHEROKEE.
  2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 14V391000 (manufacturer code P36).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-853-1403.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: ELECTRICAL SYSTEM:WIRING
Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Consequence: If the vanity lamp wiring shorts, there is an increased risk of fire.
Remedy: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 15V115000 · announced 27/02/2015 (9 years ago)

8. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. 6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

What could happen: A vehicle stall increases the risk of a crash.

The fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This rec…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 GRAND CHEROKEE.
  2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 15V115000 (manufacturer code R09).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-853-1403.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: ELECTRICAL SYSTEM
Summary: Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Consequence: A vehicle stall increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 14V104000 · announced 04/03/2014 (12 years ago)

9. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.

What could happen: If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

The fix: Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 GRAND CHEROKEE.
  2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 14V104000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-853-1403.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
Consequence: If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 11V487000 · announced 29/09/2011 (13 years ago)

10. Engine

What's wrong, in plain English: Engine problems range from stalling to fire. 6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

What could happen: CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

The fix: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 GRAND CHEROKEE.
  2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 11V487000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-853-1403.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: ENGINE AND ENGINE COOLING
Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
Consequence: CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Notes: THIS IS CHRYSLER SAFETY RECALL NUMBER L33. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

High risk Campaign 14V634000 · announced 08/10/2014 (12 years ago)

11. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. 6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

What could happen: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

The fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 GRAND CHEROKEE.
  2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 14V634000 (manufacturer code P60).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-853-1403.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Useful for owners

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Owner complaints filed with NHTSA

1644complaints
46crashes
105fires
35injuries
0deaths

Most complained-about parts: Electrical system (837), Brakes (308), Engine (303), Fuel system (249), Unknown Or Other (120).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.

Read recent complaints (8)

09/30/2026 · Steering
The engine / power cuts off with no warning causing steering to lock up to left & brakes lock up causing the vehicle to veer to the left and unable to use brake to stop vehicle. Happens randomly while driving which makes it unsafe to operate to drive.

09/25/2026 · Electrical system
The alternator failed. It was the Safety Recall P60 (NHTSA 14V-634) remedy alternator, installed by an authorized FCA dealer when the recall was completed on 08/30/2021, as FCA confirmed in writing. On 09/24/2026, at 41,275 miles, the vehicle had no electrical power and would not start. An independent New York State registered repair facility diagnosed the…

09/24/2026 · Unknown Or Other · fire
Recall R71 was marked as completed on this vehicle, but the headliner caught fire exactly as described in the original defect narrative. SUV caught fire, blew up and took out four other vehicles and a parking structure.

09/17/2026 · Fuel system
Here’s the final version of your NHTSA complaint text — rewritten for clarity, precision, and compliance. You can copy and paste this directly into the “Description of the Problem” box on the NHTSA form.Recall Number: V62 – Fuel Pump RelayMy Jeep is under recall V62 for the fuel pump relay. Stellantis confirmed that the recall is active and that the remedy…

09/10/2026 · Electrical system
Alternator smoking. it is available for inspection. Filled interior of vehicle with smoke the engine stopped running while driving. Took to dealership for a 2nd sun visor recall and had them diagnose the smoking alternator. The voltage light came on just before the alternator started smoking

09/10/2026 · Transmission / drivetrain
My 2012 Jeep Grand Cherokee suddenly was stalling, and would not re-start, especially when turning the steering. AAA Tech diagnosed as High Diode Ripple Voltage in the Alternator, damaging the Battery. Needed to Replace both Alternator and Battery at a cost of $1068. Car was recalled under T36, and the repair has a repeat failure again. Jeep Declined to…

07/31/2026 · Unknown Or Other
Problem was Oil Filter housing made of plastic. It was cracked and no warning light that oil had leaked out. Car SUDDENLY DECELERATED as I was merging into traffic on freeway causing vehicles coming up behind to brake rapidly including a semi truck which had been 200 yards back. I rolled onto shoulder with warning lights activated. Pure luck it was not…

06/23/2026 · Unknown Or Other
I was caught driving in a hailstorm when hail impacted and broke the panoramic sunroof of my vehicle. I understand that hail can break automotive glass and that the sunroof is constructed from safety glass. My concern is not that the glass broke, but how it shattered. When the sunroof failed, it fragmented into extremely fine particles and powdered glass.…

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