2025 Kia Carnival Hev recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Fuel system
What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
What could happen: A fuel leak increases the risk of a fire.
The fix: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC368. Vehicle Identification Numbers (VINs) involved in this recall will be searchabl…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 CARNIVAL HEV.
- Book a repair at any authorized Kia dealer. Quote NHTSA campaign 26V232000 (manufacturer code SC368).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-333-4542.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary: Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
Consequence: A fuel leak increases the risk of a fire.
Remedy: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC368. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on April 24, 2026.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2025 Kia Carnival Hev owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Vehicle Speed Control (27), Electrical system (24), Engine (21), Transmission / drivetrain (15), Fuel system (10).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/14/2026 · Electrical system
In May 2026, after driving through a heavy rainstorm on the highway, the car suddenly cut off cruise control and showed multiple warning lights (for most, if not all assistance systems) and an error message that was some version of "check hybrid system." When searching the code it seemed to be related to an electrical short in the hybrid system. I had no el…
10/07/2026 · Latches / locks
The contact owns a 2025 Kia Carnival. The contact stated that her child screamed when the rear passenger’s side sliding door failed to detect the child's hand and closed on the child’s hand on four separate occasions. The contact pressed the rear sliding door button to release the door from the child's hand. The failure resulted in a door indentation across…
10/05/2026 · Transmission / drivetrain
Within 5 minutes of driving, the car stopped accelerating. Check hybrid system alert appeared one minute later. Car stalled out within approximately 1-2 minutes after warning light appeared. No other warning lights were present prior. This is a 2025 new Kia Carnival Hybrid. I was stranded on the side of a 55mph road. The first time the police helped me r…
10/02/2026 · Transmission / drivetrain
This complaint is a follow up to complaint #XXX. I took the car in to Dennis Eakin Kia in [XXX] to repair what caused the car to go into Limp Mode after slamming on the brakes. The dealership did a deep scan of the hybrid control and power train control module for historical or iintermittent codes. They could find none because the car apparently does not sa…
09/30/2026 · Transmission / drivetrain
I had to slam on my brakes and the car went into Limp Mode, not allowing acceleration above 20 MPh. I drove for a while and then pulled into a parking lot and turned off the car and back on again. I was able to achieve normal acceleration after turning the car back on. We felt unsafe having no control over our speed and cars honking and racing around us. I…
09/22/2026 · Electrical system
On random occasions, car will display "check hybrid system" and go into limp mode (limiting speed significantly) check engine, oil, and battery lights also illuminate. Had car serviced twice by dealership who cannot replicate the error, nor can they find any engine codes stored. However, this incident keeps occurring. Planning on having the car serviced aga…
09/19/2026 · Airbags · crash
the vehicle was rear-ended on the highway. The front driver airbag and seatbelt for the driver and passengers in the middle row, likely malfunctioned, as the driver hit her head on the front visor/headliner and rearview mirror. The rear passenger was thrown into the center console.
09/09/2026 · Airbags · crash
The seat and side curtain Airbags did not deployed on auto crash accident.