2025 Kia Sportage Hybrid recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-20. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Trailer Hitches
What's wrong, in plain English: A vehicle part that may fail. Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
What could happen: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
The fix: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHT…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 SPORTAGE HYBRID.
- Book a repair at any authorized Kia dealer. Quote NHTSA campaign 25V874000 (manufacturer code SC359).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-333-4542.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: TRAILER HITCHES
Summary: Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Notes:
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (4), Steering (4), Unknown Or Other (4), Fuel system (3), Forward Collision Avoidance (2).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
05/24/2026 · Electrical system
Horn stopped working
05/15/2026 · Brakes
Two occurrences. First, it was sprinkling rain when breaking before a stop sign at an intersection near my job, with no stop for oncoming traffic. I drove over a bump and it’s as if the car got confused and didn’t want to stop. I had to release the brake and slam on the brakes to stop. Second, same situation different location and no rainy weather. Hit a bu…
01/07/2026 · Steering
The hybrid system completely failed and ev battery completely discharged. That issue is a major safety concern and I no longer feel confident driving myself and my child in that vehicle. I was on a hilly 55mph County Road, with few turn offs, when the hybrid system failed, resulting in a loss of acceleration, power steering, power brakes and heat. Check…
10/26/2025 · Steering
While driving home today, Sunday, October 6, 2025 in my BRAND NEW Kia Sportage with 1,325 miles on it, I stopped in traffic and my car refused to move forward. Suddenly, multiple alerts popped up on the screen: Ultrasonic sensor error or blockage, check blind spot safety, ABS, and eventually: U010100, U100387 and C161287. My car eventually lost complete pow…
10/22/2025 · Electrical system
I have a hybrid and 4 times now since we've owned it I experienced a lag during the transition from electric to gas power when I am stopped and try to move again (example at a stop sign or traffic light), which followed by a sudden, lurching acceleration when the gas does finally kick in. It's almost caused me to hit a car infront of me once and side swipe…
09/09/2025 · Steering · crash
On [XXX], at approximately [XXX], while driving my 2025 Kia Sportage with the lane assist system engaged in Palm Beach Gardens, Florida, near the AT&T building at [XXX] , the system suddenly jerked the steering wheel sharply to the right while I was crossing an intersection. I had my hands on the wheel, but the force was so strong it felt as if someone else…
08/25/2025 · Unknown Or Other
The vehicle was being driven southbound on I135, near McPherson, KS, at highway speeds in good weather when the rear panel of the panoramic sunroof glass exploded/shattered for no apparent reason. The interior sunscreen was closed at the time or glass would have potentially fallen on the driver, thus distracting or potentially injuring the driver while trav…
08/17/2025 · Forward Collision Avoidance
The highway driving assist in my vehicle turns off without warning. It’s having control of the steering and speed but randomly even when the hands are on the steering it switches off with no warning. Because it has control on the steering it tries to adjust even if we are to move it a little, But when it disengages there’s no warning or indication. This is…