2023 Lexus Es 250 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What could happen: A rearview camera that fails to display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix: Dealers will update the parking assist ECU software, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA01 and 24LA01.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ES 250.
- Book a repair at any authorized Lexus dealer. Quote NHTSA campaign 24V124000 (manufacturer code 24TA01 and 24LA01).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-331-4331.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Mirai, Lexus LS500, LS500H, 2023-2024 Lexus ES250, ES300H, ES350, 2024 Lexus LC500, and LC500H vehicles equipped with a Panoramic View Monitor (PVM) system. Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that fails to display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the parking assist ECU software, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA01 and 24LA01.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What could happen: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ES 250.
- Book a repair at any authorized Lexus dealer. Quote NHTSA campaign 25V744000 (manufacturer code 25TB13 and 25LB06).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-331-4331.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Notes:
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Unknown Or Other (2), Wheels / tires (2), Electrical system (2), Brakes (2), Transmission / drivetrain (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
07/29/2026 · Unknown Or Other
The “maintenance required” warning light came on. The Lexus dealer indicated that a tire rotation was required at a cost of approximately $100. We had the tires rotated at a tire store at a cost of zero ($.00). The Lexus dealer service department refused to turn off the “maintenance required” warning, safety light because that dealer did not perform…
07/15/2026 · Wheels / tires
The car was taken into Lexus under warranty January 2026. There a loud noise coming from the car when it is going down the road. Lexus tried to say it must be the tires. The car was under 3 years old. I replaced the front tires any way. There cars noise even louder and it was not fixed. I feel the car is un-safe. The car currently has 40,000 miles. I simply…
03/13/2026 · Transmission / drivetrain · crash
The contact owns a 2023 Lexus ES 300h. The contact stated that while sitting idle with the engine powered off in a local parking lot, the vehicle suddenly began to roll back independently into the nearby underground garage and crashed into the rear end of another parked vehicle's front passenger-side bumper that was unoccupied. No warning lights illuminated…
02/17/2026 · Electrical system
The contact owns a 2023 Lexus ES 250. The contact stated that while driving approximately 40 MPH, the vehicle abruptly stalled. During the failure, the vehicle lost power brakes and power steering functionality, with the messages "High Power Consumption Temporarily Limited", "Braking Temporarily Disabled", and "Power Steering Temporarily Disabled" displayed…
11/10/2025 · Lane Departure
While driving on the highway, whenever you approach an exit or an intersecting part of a highway, the lane keep assist will jerk hard towards that exit or towards the direction of the nonexistent line on the right or left side of the lane. Weather that line of that lane has faded out or is part of a type of highway intersection. Since the car drifts in betw…
11/05/2025 · Brakes · crash
The contact owns a 2023 Lexus ES 300. The contact stated that upon coasting into a parking space, the contact tapped the brake pedal; however, the vehicle independently accelerated. In an effort to avoid hitting the building, the contact steered the vehicle to the left, away from the building; as a result, the contact drove into some hedges. The contact's f…
06/05/2024 · Fuel system
CAR STOPED WARNING LIGHTS REPAIRED TOLD FUEL PUMP DEFECTIVE FUEL LINE AND FUEL SENSORY REPLACED ALSO CAT CONVERED BROKEN REPLACED
03/28/2024 · Brakes
The ES model and LS, the brakes squeak while ONLY going in reverse at a slow speed. I asked the mechanic at the Lexus dealership and they responded that this was common with the newer models. This is a manufacturer defect. Very embarrassing while backing up.