2025 Lexus Rx 500h recalls & complaints

1. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

What could happen: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.

The fix: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 RX 500H.
2. Book a repair at any authorized Lexus dealer. Quote NHTSA campaign 25V059000 (manufacturer code 25TA03 and 25LA03).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-331-4331.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

What could happen: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

The fix: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent,…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 RX 500H.
2. Book a repair at any authorized Lexus dealer. Quote NHTSA campaign 25V595000 (manufacturer code 25TB08 and 25TA08).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-331-4331.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What could happen: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

The fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 RX 500H.
2. Book a repair at any authorized Lexus dealer. Quote NHTSA campaign 25V744000 (manufacturer code 25TB13 and 25LB06).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-331-4331.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What could happen: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

The fix: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 RX 500H.
2. Book a repair at any authorized Lexus dealer. Quote NHTSA campaign 26V162000 (manufacturer code 26LB02 and 26LA02).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-331-4331.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Visibility (wipers / glass) (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.