RecallPlainVehicle recalls, explained in plain English

2015 Lincoln Mkz Hev recalls & complaints

8 high-risk recalls and 76 owner complaints. Check every recall is completed before buying.
11recalls
8high risk
0stop-driving
76complaints

Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.

11 safety recalls, most serious first

High risk Campaign 19V632000 · announced 29/08/2019 (5 years ago)

1. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wi…

What could happen: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

The fix: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. O…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 MKZ HEV.
  2. Book a repair at any authorized Lincoln dealer. Quote NHTSA campaign 19V632000 (manufacturer code 19S26).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-866-436-7332.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary: Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Consequence: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 18V167000 · announced 12/03/2018 (7 years ago)

2. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

What could happen: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

The fix: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 MKZ HEV.
  2. Book a repair at any authorized Lincoln dealer. Quote NHTSA campaign 18V167000 (manufacturer code 18S08).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-866-436-7332.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: STEERING: STEERING WHEEL/HANDLE BAR
Summary: Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 15V250000 · announced 28/04/2015 (9 years ago)

3. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jer…

What could happen: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

The fix: Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on Ju…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 MKZ HEV.
  2. Book a repair at any authorized Lincoln dealer. Quote NHTSA campaign 15V250000 (manufacturer code 15S14).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-866-436-7332.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Consequence: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 15V248000 · announced 27/04/2015 (9 years ago)

4. Lights

What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. In the affected vehicles, the parking lights do not reduce their light output from a DRL level when used in conjunction with the headlights. As such, the light output may exceed the the permissable amount allowed by Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

What could happen: If the light output is excessive, oncoming traffic may be temporarily blinded, increasing the risk of a crash.

The fix: Ford has notified owners, and dealers will update the lighting control software, free of charge. The recall began on May 8, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for the recall is 15C02.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 MKZ HEV.
  2. Book a repair at any authorized Lincoln dealer. Quote NHTSA campaign 15V248000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-866-436-7332.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: EXTERIOR LIGHTING:HEADLIGHTS
Summary: Ford Motor Company (Ford) is recalling certain model year 2015 Lincoln MKZ vehicles manufactured February 17, 2014, to March 19, 2015, and equipped with daytime running lights (DRL). In the affected vehicles, the parking lights do not reduce their light output from a DRL level when used in conjunction with the headlights. As such, the light output may exceed the the permissable amount allowed by Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the light output is excessive, oncoming traffic may be temporarily blinded, increasing the risk of a crash.
Remedy: Ford has notified owners, and dealers will update the lighting control software, free of charge. The recall began on May 8, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for the recall is 15C02.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 20E025000 · announced 24/04/2020 (4 years ago)

5. Lights

What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. The headlamps may have an improper beam pattern and incorrect horizontal adjustment, the side markers may not illuminate and DOT markings may be missing. As such, these headlamps fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

What could happen: The incorrect headlamps may reduce the driver's visibility or make the vehicle less visible, increasing the risk of a crash.

The fix: Ford will notify vehicle manufacturers, and dealers will inspect the headlamps, and replace the headlamps, as necessary, free of charge. Additionally, Ford will instruct dealers to return all improper headlamps and not to install them on any vehicles. The recall began June 3, 2020. Owners may contact Ford customer…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 MKZ HEV.
  2. Book a repair at any authorized Lincoln dealer. Quote NHTSA campaign 20E025000 (manufacturer code 20C10).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-866-436-7332.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: EXTERIOR LIGHTING:HEADLIGHTS
Summary: Ford Motor Company (Ford) is recalling certain Replacement Headlamps, part number DP5Z-13008-T and DP5Z-13008-V, sold for use with 2013-2016 Lincoln MKZ vehicles. The headlamps may have an improper beam pattern and incorrect horizontal adjustment, the side markers may not illuminate and DOT markings may be missing. As such, these headlamps fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The incorrect headlamps may reduce the driver's visibility or make the vehicle less visible, increasing the risk of a crash.
Remedy: Ford will notify vehicle manufacturers, and dealers will inspect the headlamps, and replace the headlamps, as necessary, free of charge. Additionally, Ford will instruct dealers to return all improper headlamps and not to install them on any vehicles. The recall began June 3, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C10.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 22V011000 · announced 13/01/2022 (3 years ago)

6. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

What could happen: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without…

The fix: Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's num…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 MKZ HEV.
  2. Book a repair at any authorized Lincoln dealer. Quote NHTSA campaign 22V011000 (manufacturer code 22S02).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-866-436-7332.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Summary: Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
Consequence: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Remedy: Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

High risk Campaign 23V162000 · announced 10/03/2023 (3 years ago)

7. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The front brake hoses may rupture and leak brake fluid.

What could happen: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

The fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 MKZ HEV.
  2. Book a repair at any authorized Lincoln dealer. Quote NHTSA campaign 23V162000 (manufacturer code 23S12).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-866-436-7332.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

High risk Campaign 25V695000 · announced 13/10/2025 (9 months ago)

8. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

What could happen: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

The fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be maile…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 MKZ HEV.
  2. Book a repair at any authorized Lincoln dealer. Quote NHTSA campaign 25V695000 (manufacturer code 25SA9).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-866-436-7332.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Notes:

Moderate Campaign 19V590000 · announced 12/08/2019 (6 years ago)

9. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

What could happen: A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.

The fix: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 MKZ HEV.
  2. Book a repair at any authorized Lincoln dealer. Quote NHTSA campaign 19V590000 (manufacturer code 19S25).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-866-436-7332.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: SEAT BELTS:FRONT
Summary: Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Consequence: A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Moderate Campaign 16V875000 · announced 05/12/2016 (10 years ago)

10. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

What could happen: If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

The fix: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 MKZ HEV.
  2. Book a repair at any authorized Lincoln dealer. Quote NHTSA campaign 16V875000 (manufacturer code 16S42).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-866-436-7332.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: SEAT BELTS:FRONT
Summary: Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Consequence: If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Moderate Campaign 20V177000 · announced 23/03/2020 (4 years ago)

11. Latches / locks

What's wrong, in plain English: Doors, hood or trunk may open unexpectedly. Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component…

What could happen: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

The fix: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 MKZ HEV.
  2. Book a repair at any authorized Lincoln dealer. Quote NHTSA campaign 20V177000 (manufacturer code 20S15).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-866-436-7332.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary: Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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Owner complaints filed with NHTSA

76complaints
6crashes
0fires
3injuries
0deaths

Most complained-about parts: Electrical system (19), Brakes (16), Unknown Or Other (9), Hydraulic (8), Airbags (7).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.

Read recent complaints (8)

07/01/2026 · Unknown Or Other
Received Safety Recall Notice NHTSA 25V695 in October 2025. Lincoln has not been diligent in providing a timely remedy for replacing the rear view camera in my vehicle. Rear view cameras are not an item that should take 10 months to replace with a new component. NHTSA shouldn't allow car manufacturers to issue Safety related recalls that are not rectified w…

06/25/2026 · Backup camera
The contact owns a 2015 Lincoln MKZ. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made…

07/07/2025 · Visibility (wipers / glass)
Back up camera not working Glitch and black screen

06/05/2025 · Unknown Or Other
I noticed that Ford issued recalls for select 2015 vehicles in May for issues with the backup camera. I have a 2015 Lincoln MKZ that just started experiencing the same issues that were mentioned in the May 2025 Ford backup camera recall. My camera will work for the first few seconds while in reverse, then the screen will go black. It has happened all 4…

04/14/2025 · Suspension
After reading about the numerous complaints about this vehicles transmission issues I have decided to come here. The PCM and TCM need to be changed in the vehicle. Causing rough shifts from 2nd to 3rd and 3rd to 4th which essentially will cause you to replace the transmission because of the damage it causes. Also constantly having drive control malfunction,…

03/08/2025 · Steering
Steering assist fault

10/24/2024 · Latches / locks
The contact owns a 2015 Lincoln MKZ Hybrid. The contact stated while driving at an undisclosed speed, the driver's rear window power switch was enabled to lower window; however, the driver's side rear door opened instead. The contact stated that the failure occurred several times. The contact was concerned because there were small children seated in the rea…

08/21/2024 · Airbags
In the middle of June 2024 (about [XXX]), my wife was driving her car, and pressed the horn button to warn a driver who had pulled out right in front of her. The horn failed to sound, and has not worked since then when pursuing the horn button. The horns themselves do sound when pressing the key fob to locate the car. Pressing the horn button has never wo…

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