2022 Mercedes-Benz Eqb 350 4matic recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
5 safety recalls, most serious first
1. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
What could happen: A vehicle fire while parked or driving can increase the risk of injury.
The fix: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on…
What to do
- Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2022 EQB 350 4MATIC.
- Book a repair at any authorized Mercedes-Benz dealer. Quote NHTSA campaign 25V050000 (manufacturer code 2025040005).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-367-6372.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
2. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.
What could happen: A loss of drive power increases the risk of a crash.
The fix: Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed J…
What to do
- Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2022 EQB 350 4MATIC.
- Book a repair at any authorized Mercedes-Benz dealer. Quote NHTSA campaign 25V487000 (manufacturer code 2025080004).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-367-6372.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed January 9, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025080004.
Notes:
3. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
What could happen: An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.
The fix: Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2022 EQB 350 4MATIC.
- Book a repair at any authorized Mercedes-Benz dealer. Quote NHTSA campaign 24V331000 (manufacturer code 2024060007).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-367-6372.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Consequence: An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
4. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
What could happen: A vehicle fire while parked or driving can increase the risk of injury.
The fix: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed…
What to do
- Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2022 EQB 350 4MATIC.
- Book a repair at any authorized Mercedes-Benz dealer. Quote NHTSA campaign 25V894000 (manufacturer code 2025120005).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-367-6372.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.
Notes:
5. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
What could happen: A vehicle fire while parked or driving can increase the risk of injury.
The fix: Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying own…
What to do
- Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2022 EQB 350 4MATIC.
- Book a repair at any authorized Mercedes-Benz dealer. Quote NHTSA campaign 26V073000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-367-6372.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- 2022 Mercedes-Benz Eqb 350 4matic owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (8), Unknown Or Other (3), Fuel system (2), Engine (1), Transmission / drivetrain (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
09/23/2026 · Unknown Or Other
I own a 2022 Mercedes-Benz EQB 350 4MATIC, which is subject to NHTSA Recall 26V073 / Mercedes-Benz Campaign 2026020004 concerning the high-voltage battery. I am filing this complaint because the vehicle remains subject to a known fire-risk defect for which the required recall remedy is unavailable, and Mercedes-Benz USA has been unable to provide a definit…
08/25/2026 · Electrical system
My 2022 Mercedes-Benz EQB 350 4MATIC (VIN [XXX]) is subject to NHTSA Recall 26V073 / MBUSA campaign 2026020004 for a high-voltage battery defect that may cause a thermal event/fire while parked or driving. Mercedes-Benz has determined that the permanent remedy requires replacement of the high-voltage battery, but MBUSA has confirmed that a replacement batte…
07/23/2026 · Electrical system
The contact owns a 2022 Mercedes-Benz EQB350 4MATIC. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System). The contact stated that while the vehicle was parked, the vehicle failed to start for approximately five minutes. The contact stated that while driving at an undisclosed speed, the battery was at 80 percent and then…
07/06/2026 · Electrical system
PRIORITY COMPLAINT: MANUFACTURER RECALL OBSTRUCTION & COERCIVE SAFETY WAIVER INDUCEMENT. My vehicle is actively subject to NHTSA Campaign 26V073 for a severe high-voltage battery defect causing an immediate fire hazard while parked or operating. Because the manufacturer has no immediate remedy available, I filed an administrative buyback request due to th…
06/17/2026 · Electrical system
The contact owns a 2022 Mercedes-Benz EQB350 4MATIC. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and provided a loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for th…
05/08/2026 · Electrical system
The contact owns a 2022 Mercedes-Benz EQB 350. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and then later taken to the dealer. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not y…
04/17/2026 · Electrical system
The contact owns a 2022 Mercedes-Benz EQB 350 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the vehicle was unsafe to drive, even though the manufacturer had not instructed vehicle owners to…
04/09/2026 · Transmission / drivetrain
The vehicle is subject to Safety Recall 26V073 (High-Voltage Battery Fire Risk). Since March 2023, at 6,177 miles, the vehicle has experienced recurring powertrain and battery malfunctions. Despite 11 total service visits and 8 specific attempts to repair the battery management system and powertrain modules, the defect remains unresolved. The vehicle curren…