2019 Mercedes-Benz Sprinter 2500 Crew Van recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
Recalls: check by VIN
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2019 Mercedes-Benz Sprinter 2500 Crew Van owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Steering (15), Transmission / drivetrain (14), Brakes (10), Unknown Or Other (9), Electrical system (8).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
06/15/2026 · Transmission / drivetrain
While taking off from a traffic light the rear end came apart on the inside of the differential. Has someone been in a dangerous area or remote areas like where I have to work it could have been a serious issue
03/18/2026 · Engine · fire
My 2019 Mercedes-Benz Sprinter 170 High Roof caught fire suddenly and without warning. The vehicle was in its original condition and had not been modified in any way. The fire escalated quickly and resulted in a total loss. The cause of the fire is unknown. This incident raises serious safety concerns.
09/17/2025 · Seat belts
The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while operating the vehicle, the front driver’s seat belt message remained displayed. The vehicle was taken to the local dealer, who diagnosed that the seat belt buckle was faulty. The seat belt assembly was replaced, and the vehicle was repaired. The manufacturer was notified of t…
01/13/2025 · Steering
The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while driving at approximately 60 MPH, the vehicle lost power steering functionality. The contact stated that an unknown warning light was illuminated. The contact turned off and restarted the vehicle and the power steering functionality returned. The vehicle was towed to an independent…
01/03/2025 · Electrical system
When driving on a cold rainy day, I turned on defrost heat to clear my windscreen. No heat came out. AC, fans and zone select worked fine, but no heat. So I had to stop repeatedly on a narrow road to wipe windshield. After reviewing user forums, some pointed to a known problem with these Sprinter vans. Apparently the actuator servo motor that controls…
11/25/2024 · Engine
The engine seized at 37,500 miles. It is available for inspection. The problem was confirmed by the dealer. There has been no inspections by manufacturer or any other representative. There were no warning signs. Manufacturer offered no warranties.
09/11/2024 · Vehicle Speed Control
The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that on several occasions when the vehicle was started, the message "Distance Assistance Currently Unavailable" was displayed. The contact also stated that while driving on several occasions at various speeds, the cruise control was activated, but the option failed to appear on the scre…
07/08/2024 · Vehicle Speed Control
Depressing accelerator while in 'D'rive or 'R'everse does not increase RPM or power and vehicle does not move. While keeping the pedal pressed to the floor it will then slowly RPMs will increase and it will creep forward. It will rev. while in park or neutral.