2018 Mitsubishi Eclipse Cross recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Forward Collision Avoidance
What's wrong, in plain English: A vehicle part that may fail. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Uni…
What could happen: If the safety systems do not function as intended, it can increase the risk of a crash.
The fix: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2018 ECLIPSE CROSS.
- Book a repair at any authorized Mitsubishi dealer. Quote NHTSA campaign 18V621000 (manufacturer code SR-18-008).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-648-7820.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Summary: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
What could happen: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
The fix: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2018 ECLIPSE CROSS.
- Book a repair at any authorized Mitsubishi dealer. Quote NHTSA campaign 18V620000 (manufacturer code SR-18-007).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-648-7820.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- 2018 Mitsubishi Eclipse Cross owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (8), Brakes (5), Unknown Or Other (4), Engine (3), Transmission / drivetrain (2).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
08/23/2025 · Transmission / drivetrain
The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get locked (you cannot move the steer wheel or press the brakes), the…
07/24/2025 · Steering
While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service required, power steering system service required indicator…
05/16/2024 · Engine
Stalls out when driving Vehicle dealership has not been any help with getting issues fixed despite having purchased vehicle within past 6 months, and having engine issues since purchase. Charged for extra warranties not honored
10/29/2022 · Steering
My streeing locked up while I was going 40mph. Almost crashed the car into another car. My electric brake system light keeps blanking at me when my streeing locked up on me as well.
02/22/2022 · Transmission / drivetrain
The contact owns a 2018 Mitsubishi Eclipse Cross. The contact stated she was turning off the vehicle and shifted gears to park, when exiting the front driver's side, the vehicle began to roll backward and the front driver's side door knocked her down. The contact stated the emergency brakes were not applied. The contact stated the vehicle began to roll ove…
05/22/2021 · Electrical system
First time I was at a wedding didn't realize I had laid key fob on top of car . Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car . I just realized I have key on my purse and he has car 20 miles…
02/24/2021 · Electrical system
THE BATTERY IS ALWAYS DRAINING EVEN WHEN NOT IN COLD TEMPERATURES I HAVE TO TURN THE KEY TWICE IN ORDER FOR THE VEHICLE TO START. MY HUSBAND WAS DRIVING THE VEHICLE THE OTHER DAY IN THE CAR COMPLETELY STALLED MID DRIVE ON A BUSY ROAD
02/20/2021 · Lane Departure
WHEN DRIVING THIS VEHICLE, THE BSW ON THE PASSENGER SIDE, DOES NOT ALWAYS WORK.