2025 Polestar Polestar 3 recalls & complaints

1. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).

What could happen: A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.

The fix: Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 POLESTAR 3.
2. Book a repair at any authorized Polestar dealer. Quote NHTSA campaign 24V940000 (manufacturer code RP1043).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-806-2504.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Backup camera — software update

What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed June 24, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1057.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 POLESTAR 3.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-806-2504.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Visibility (wipers / glass)

What's wrong, in plain English: You may not be able to see the road clearly. The panoramic glass sunroof may not be properly secured and can detach.

What could happen: A detached glass sunroof can become a road hazard, increasing the risk of a crash.

The fix: Polestar will replace the panoramic glass sunroof, free of charge. Owner notification letters were mailed July 28, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1060.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 POLESTAR 3.
2. Book a repair at any authorized Polestar dealer. Quote NHTSA campaign 25V420000 (manufacturer code RP1060).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-806-2504.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Water may damage the electrical connectors between the engine bay and front bumper cable harnesses.

What could happen: Damage to harnesses can cause various electrical malfunctions, such as a loss of power steering assist, increasing the risk of a crash or injury.

The fix: Polestar will replace the bumper harness and the inline front bumper/engine bay connector on the engine bay harness, free of charge. Owner notification letters were mailed July 31, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1063.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 POLESTAR 3.
2. Book a repair at any authorized Polestar dealer. Quote NHTSA campaign 25V453000 (manufacturer code RP1063).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-806-2504.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Body / structure

What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. The hood wing front bumper may be missing bolts, allowing the bumper to detach.

What could happen: A detached bumper can become a road hazard, increasing the risk of a crash.

The fix: Polestar will inspect the hood wing bumper for missing screws. If any screws are missing, the bumper and screws will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 30, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 POLESTAR 3.
2. Book a repair at any authorized Polestar dealer. Quote NHTSA campaign 25V555000 (manufacturer code RP1064).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-806-2504.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Seats

What's wrong, in plain English: Seat frames, adjusters or child-seat anchors. The striker brackets that secure the rear seat backrest may be loose. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

What could happen: A loose rear seat backrest may fall forward and allow cargo to enter the cabin during a crash, increasing the risk of injury.

The fix: Dealers will inspect and tighten the rear seat backrest striker bracket mounting nuts as necessary, free of charge. Owner notification letters were mailed March 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1079. Vehicle Identification Numbers (VINs)…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 POLESTAR 3.
2. Book a repair at any authorized Polestar dealer. Quote NHTSA campaign 26V037000 (manufacturer code RP1079).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-806-2504.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Electrical system (49), Forward Collision Avoidance (11), Fuel system (10), Backup camera (8), Unknown Or Other (7).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.