2004 Porsche 911 Carrera recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Suspension
What's wrong, in plain English: Parts can break and cause loss of control. These struts were sold as part of Ohlins strut kits part number POZ MN02, intended for installation on 1999-2005 Porsche 911 Carrera 4 and 4S (generation 996), and 2001-2006 Porsche 911 Turbo / Turbo S (generation 996) and kit part number POZ MN05, intended for installation on 2005-2012 Porsche 911 Carrera 4 and 4S (generation 997), and 2006-2013 Porsche 911 Turbo / Turbo S (generation 997). The pin of the strut may…
What could happen: If the pin fails, it will cause separation of the strut from the vehicle, affecting vehicle control and increasing the risk of a crash.
The fix: Ohlins will notify owners, and dealers will request the return of all unsold kits containing the subject part from dealer/distributor inventory for a full refund. All owners who purchased one of the kits (POZ MN02 or POZ MN05) will receive replacement front struts (POS 5N20 or POS 5N21 - These parts are interchangeab…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2004 911 CARRERA.
- Book a repair at any authorized Porsche dealer. Quote NHTSA campaign 20E091000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-336-9029.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SUSPENSION:FRONT:MACPHERSON STRUT
Summary: Ohlins USA, Inc (Ohlins) is recalling certain Front Struts, part number POS 5N20. These struts were sold as part of Ohlins strut kits part number POZ MN02, intended for installation on 1999-2005 Porsche 911 Carrera 4 and 4S (generation 996), and 2001-2006 Porsche 911 Turbo / Turbo S (generation 996) and kit part number POZ MN05, intended for installation on 2005-2012 Porsche 911 Carrera 4 and 4S (generation 997), and 2006-2013 Porsche 911 Turbo / Turbo S (generation 997). The pin of the strut may experience excessive stress during maximum steering, possibly resulting breakage of the pin.
Consequence: If the pin fails, it will cause separation of the strut from the vehicle, affecting vehicle control and increasing the risk of a crash.
Remedy: Ohlins will notify owners, and dealers will request the return of all unsold kits containing the subject part from dealer/distributor inventory for a full refund. All owners who purchased one of the kits (POZ MN02 or POZ MN05) will receive replacement front struts (POS 5N20 or POS 5N21 - These parts are interchangeable), along with new top mount interface solutions, free of charge. The recall began December 22, 2020. Owners may contact Ohlins customer service at 1-800-336-9029.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Engine (12), Body / structure (2), Airbags (2), Steering (1), Suspension (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
01/26/2023 · Steering
The contact owns a 2004 Porsche 911. The contact stated while driving approximately 45 MPH he heard a loud creaking sound coming from the front-end. The contact stated that he was entering the highway and the sound became louder while speeding to merge. The contact stated that after driving over some slight imperfections in the roadway, the front-end starte…
03/21/2022 · Engine
Yesterday as I was driving in freeway, my friend was following me from behind, he noticed smoke and coolant leaking making his car's windshield dirty. So we stopped at gas station and noticed good amount of coolant leakage from underneath which make the back of the car and tires big mess. I noticed, before my friend's call, the handling and grip of the car…
07/15/2014 · Engine
TL* THE CONTACT OWNS A 2004 PORSCHE 911 CARRERA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND FAILED TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, WHO INFORMED THE CONTACT THAT THE INTERMEDIATE SHAFT (IMS) FAILED, W…
10/11/2013 · Engine
THE M96 MOTOR SUPPLIED WITH THIS VEHICLE LINE HAS HAD THE FOLLOWING PROBLEMS. ENGINE BLOCK LEAKS THE BLOCK IS POROUS. RESLEEVED CYLINDERS WERE MAKER FIX ,THE SLEEVES MOVED CAUSING ENGINE DESTRUCTION. A MAIN CRANKSHAFT BEARING WAS DESIGNED OUT. ALLOWING THE CRANKSHAFT TO MOVE FRT TO BACK AND WITH GRAVITY CAUSING A FAILURE OF THE REAR MAIN SEAL COULD NOT FI…
10/06/2013 · Engine
MY GT3 HAS COOLING PIPE ON THE ENGINE EXTERNAL TO THE BLOCK. I HAVE READ THIS IS A SYSTEMIC ISSUE WITH THE ENGINE USED IN GT3 AND TURBOS (METZGER MOTOR). A FITTING COMES LOOSE DUE TO ADHESIVE FAILURE RESULTING I LOSS OF ALL OR MOST OF THE COOLANT FLUID. THE REPAIR REQUIRES ENGINE REMOVAL AND REPAIR OF THE FITTINGS. THERE IS SOME ISSUE AS TO THE PROPER…
05/30/2013 · Transmission / drivetrain · crash
THE EVENT HAPPENED IN 2008. PURCHASED PORSCHE GT 3 FROM PORSCHE DEALER IN 2006. ACCELERATING ONTO A LIMITED ACCESS HIGHWAY FROM AN ENTRANCE RAMP THE CAR MADE A VIOLENT FISHTAIL MOVEMENT IN A COUNTERCLOCWISE DIRECTION CAUSING A 180 DEG. SPIN. I TRIED TO CORRECT BUT NO RESPONSE AND THEN APPLIED BRAKES HEAVILY BUT CAR CONTINUED ITS MOVEMENT EVENTUALLY HITTING…
05/02/2013 · Engine
THE ABOVE CAR HAS A FACTORY WATER COOLING SYSTEM THAT INVOLVES ALUMINUM PIPING THAT IS EPOXIED INTO THE BLOCK AFTER APPROXIMATELY 24 MONTHS OF USE THE EPOXY FAILS AND ALL THE COOLANT IS EVACUATED FROM THE SYSTEM ALL OVER THE ENGINE AND THE GROUND THE MOTOR COULD SEIZE AND THE COOLANT ON THE ROAD IN THAT VOLUME CREATES A DANGEROUS SITUATION FOR OTHER DRIVERS…
01/07/2013 · Engine
THE COOLANT LINES ARE GLUED IN BY FACTORY TO SAVE COSTS. HOWEVER THE GLUE IS FAILING AND THE COOLANT LINES POP OUT AND ANTI FREEZE IS DUMPED EVERYWHERE CAUSING AN UNSAFE CONDITION . PORSCHE IS AWARE OF THEIR PROBLEM BUT DOING MOTHING ABOUT RECALLING OLDER CARS TO BE REPAIRED. I PAID TO REPAIR MY CAR INDEPENDENTLY BUT PORSCHE OWNERS ARE BEING ENCOURAGED T…