2019 Porsche Cayenne E-Hybrid recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
What could happen: An overheated outlet or charging cable can increase the risk of a fire.
The fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on Octo…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 CAYENNE E-HYBRID.
- Book a repair at any authorized Porsche dealer. Quote NHTSA campaign 23V841000 (manufacturer code APB6).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-767-7243.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Summary: Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What could happen: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTS…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 CAYENNE E-HYBRID.
- Book a repair at any authorized Porsche dealer. Quote NHTSA campaign 25V896000 (manufacturer code ASB2).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-767-7243.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- 2019 Porsche Cayenne E-Hybrid owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (9), Lights (5), Unknown Or Other (4), Brakes (4), Transmission / drivetrain (3).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
07/13/2025 · Airbags
The leather dashboard has shrunk to the point where the the Porsche dealer recommend replaceing it. This appears to be an issue serious enough to prevent the airbag from deploying correctly if in an accident. This appears to be a common issue.
07/06/2025 · Lights
Seals around both headlights appear to be improperly/weakly sealed. Water intrusion is coming in from light rain or even a car wash causing entire headlight system to shut off until the moisture dries up often while driving. This vehicle has matrix adaptive led headlights and there is no self service bulb to replace since they’re leds. Local Porsche dealer…
04/22/2025 · Airbags
the dashboard has a fitted leather coating covering the airbag... the leather and its surrounding seals has melted.. almost entirely.. and it is rippled and uneven all around... this is widespread for these models and may cause problems with the airbag in the dash...the airbag has to be able to deploy without any problems.. the dash should be fixed so it is…
04/11/2025 · Brakes
I purchased a Used Porsche Pre-Owned Certified 2019 Porsche Cayenne Turbo SUV on February 22, 2025, and within 4 to 6 weeks, the front brakes started to squeal very loudly when the vehicle comes to a near- stop. The dealership (Porsche River Oaks, 4007 Greenbriar Dr, Houston, TX 77098) tells me that this is normal squealing due to the type of brakes that th…
04/07/2025 · Unknown Or Other
The A/C in this 5 year old vehicle no longer works. There are no warning lights or anything to suggest the A/C is no longer functioning, other than turning it on to see if it works. The weather would need to be warm enough to test it. The dealer said it is due to the Evaporator core, and to replace it would cost $8,000.00. Upon search, many others have had…
08/19/2024 · Transmission / drivetrain
When car downshifts from 2nd gear to 1st gear, it lunges / jerks forward, even as brakes are applied. Porsche mechanic and Porsche Cars North America both indicate nothing is wrong with the transmission. THIS IS A CONSTANT ISSUE. EVERYDAY FOR THE LAST TWO WEEKS. EVERY STOP.
11/13/2023 · Electrical system
2019 Porsche Cayennes (and other Porsche models) have LiFe P04 lithium batteries that have an internal Battery Control Module that causes a "Battery Low " indication. Porsche has been updating the software/ firmware for this module, only for it to fail again. Eventually, the battery will fail, lose charge, and become dead. There are no after market batterie…
08/22/2023 · Electrical system
Porsches with LiFePO4 Lithium batteries (like mine 2019 Cayenne S) have a software/hardware error that causes the battery to incorrectly send a code to the battery management system so that it will suddenly shutdown the battery permanently and will require a full battery replacement, which the dealers abuse its customers by charging $3,000 to $5,000 dollars…