2024 Porsche Cayenne recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Suspension
What's wrong, in plain English: Parts can break and cause loss of control. The driver's side front axle upper left control arm installed on the vehicles may have been installed with cracks, which can result in front axle control arm breaking and an unexpected loss of steering and wheel control.
What could happen: A sudden loss of steering control increases the risk of a crash.
The fix: Dealers will replace the driver side left upper control arm, free of charge. Owner letters were mailed September 13, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB2.
What to do
- Do not drive this vehicle until the recall repair is done. The manufacturer has told owners to park it.
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 CAYENNE.
- Book a repair at any authorized Porsche dealer. Quote NHTSA campaign 24V533000 (manufacturer code ARB2).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-767-7243.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Cayenne vehicles. The driver's side front axle upper left control arm installed on the vehicles may have been installed with cracks, which can result in front axle control arm breaking and an unexpected loss of steering and wheel control.
Consequence: A sudden loss of steering control increases the risk of a crash.
Remedy: Dealers will replace the driver side left upper control arm, free of charge. Owner letters were mailed September 13, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB2.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Lights
What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. After the vehicle is turned off, the rear hazard warning lights and the parking lights may not illuminate if they are activated within 10 seconds after the gateway control unit shuts off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
What could happen: Rear hazard warning lights and parking lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
The fix: Dealers will update the gateway control unit software, free of charge. Owner notification letters are expected to be mailed September 26, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APB1.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 CAYENNE.
- Book a repair at any authorized Porsche dealer. Quote NHTSA campaign 23V527000 (manufacturer code APB1).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-767-7243.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Cayenne, Cayenne S, Cayenne Coupe, Cayenne Turbo GT, and Cayenne S Coupe vehicles. After the vehicle is turned off, the rear hazard warning lights and the parking lights may not illuminate if they are activated within 10 seconds after the gateway control unit shuts off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Rear hazard warning lights and parking lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy: Dealers will update the gateway control unit software, free of charge. Owner notification letters are expected to be mailed September 26, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APB1.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
3. Fuel system
What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. The fasteners securing the high pressure fuel pump may not be tightened properly, resulting in a fuel leak.
What could happen: A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix: Dealers will inspect and tighten the screw connections and replace the high pressure fuel pump and fuel lines as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASA9. Vehicle Identifi…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 CAYENNE.
- Book a repair at any authorized Porsche dealer. Quote NHTSA campaign 25V634000 (manufacturer code ASA9).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-767-7243.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2024-2026 Panamera, Cayenne, and 2025 Panamera E-Hybrid vehicles. The fasteners securing the high pressure fuel pump may not be tightened properly, resulting in a fuel leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and tighten the screw connections and replace the high pressure fuel pump and fuel lines as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASA9. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 10, 2025.
Notes:
4. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What could happen: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTS…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 CAYENNE.
- Book a repair at any authorized Porsche dealer. Quote NHTSA campaign 25V896000 (manufacturer code ASB2).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-767-7243.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2024 Porsche Cayenne owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Unknown Or Other (2), Lights (2), Electrical system (1), Vehicle Speed Control (1), Fuel system (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (5)
12/01/2025 · Electrical system
The rotary volume control knob on the center console of my 2024 Porsche Cayenne Coupe detached during normal, routine interior cleaning while the vehicle was stationary. The knob lifted off the control shaft with minimal contact from a standard handheld vacuum nozzle. This indicates that the retention mechanism of the control knob is insufficient and may re…
07/05/2025 · Fuel system
As I was making a turn onto another avenue, and accelerating to blend into traffic flow, dashboard messages suddenly appeared 1)"Engine control error, driving still possible, see dealer." 2)"Active lane keeping not available, driving still possible, service required" 3)"Adaptive Cruise Control not available, driving still possible, service required". Adapti…
03/04/2024 · Lights
My 2024 Cayenne is outfitted with the LED HD Matrix headlights. The low beam lights "when adjusted to specifications" only project 30-40ft down the road. This is very dangerous not being able to see adequately in front of the car especially where I live which have many deer. I'm told this is partially because the US does not allow full HD Matrix function…
01/08/2024 · Lights
The backup lights of the 2024 Porsche Cayenne Coupe when the car is put into reverse are extremely dim, and do not adequately highlight what is behind the car. I learned this the first time on September 8th when I tried to back out of my friend’s narrow windy tree lined driveway at night. Something that usually took a few minutes took more than 15 minutes…
07/13/2023 · Unknown Or Other
Car was purchased new 063023. Prior to purchase dealer told up car is due for a software update. At purchase, we got a piece of paper stating car was due for " a COMPREHENSIVE " software update and we could delay taking delivery. We decided to take delivery. But, what we were not told then was that Porsche Group, Porsche NA, under the direction of their…