2019 Volkswagen Jetta recalls & complaints

1. Wheels / tires

What's wrong, in plain English: A wheel or tire can fail while driving. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.

What could happen: The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.

The fix: Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised no…

What to do

1. Do not drive this vehicle until the recall repair is done. The manufacturer has told owners to park it.
2. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 JETTA.
3. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 19V879000 (manufacturer code 40P1).
4. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
5. Manufacturer hotline: 1-800-893-5298.
6. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Unknown Or Other

What's wrong, in plain English: A vehicle part that may fail. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

What could happen: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

The fix: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 JETTA.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 19V679000 (manufacturer code 01D7).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Lights

What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

What could happen: A reduction in the driver's visibility can increase the risk of a crash.

The fix: Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 JETTA.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 18V671000 (manufacturer code 94L1).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Suspension

What's wrong, in plain English: Parts can break and cause loss of control. The rear coil springs may prematurely fracture.

What could happen: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

The fix: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 JETTA.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 18V904000 (manufacturer code 42J2/42J3).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (F…

What could happen: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

The fix: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 JETTA.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 18V824000 (manufacturer code 90L3 and 90L4).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. An incorrect driver frontal airbag may have been installed during a service/repair visit.

What could happen: In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.

The fix: Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 JETTA.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 19V110000 (manufacturer code 69Y7).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Suspension

What's wrong, in plain English: Parts can break and cause loss of control. The rear coil springs may prematurely fracture.

What could happen: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

The fix: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 JETTA.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 19V188000 (manufacturer code 42J5).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Wheels / tires

What's wrong, in plain English: A wheel or tire can fail while driving. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

What could happen: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

The fix: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 JETTA.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 22V815000 (manufacturer code (Audi) 45J7, and (VW) 45J6 and 45J8).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

What could happen: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

The fix: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 JETTA.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 23V604000 (manufacturer code 28H7).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

What could happen: Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.

The fix: Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 JETTA.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 23V619000 (manufacturer code 90W7).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

What could happen: A fuel leak in the presence of an ignition source increases the risk of a fire.

The fix: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volksw…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 JETTA.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 24V110000 (manufacturer code VW: 20UF/Audi: 20YF).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Transmission / drivetrain (162), Electrical system (154), Engine (149), Unknown Or Other (95), Brakes (30).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.