2020 Volkswagen Passat recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
3 safety recalls, most serious first
1. Lights
What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
What could happen: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
The fix: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 PASSAT.
- Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 19V389000 (manufacturer code 94L9).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-253-2834.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EXTERIOR LIGHTING:HEADLIGHTS
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. An incorrect driver and/or front passenger side impact air bag may have been installed.
What could happen: In an event of a side impact crash, an incorrect side airbag may not deploy as intended, increasing the risk of injury.
The fix: Volkswagen has inspected and replaced the side air bags, free of charge. The recall was completed in April 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y8.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 PASSAT.
- Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 19V218000 (manufacturer code 69Y8).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-893-5298.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS:SIDE/WINDOW
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.
Consequence: In an event of a side impact crash, an incorrect side airbag may not deploy as intended, increasing the risk of injury.
Remedy: Volkswagen has inspected and replaced the side air bags, free of charge. The recall was completed in April 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y8.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The passenger frontal air bag may have been folded incorrectly affecting its deployment force. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What could happen: An incorrectly folded air bag can deploy with too much force, increasing the risk of injury.
The fix: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began October 14, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289. Volkswagen's number for this recall is 69AY.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 PASSAT.
- Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 20V533000 (manufacturer code 69AY).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-241-2289.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Passat vehicles. The passenger frontal air bag may have been folded incorrectly affecting its deployment force. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An incorrectly folded air bag can deploy with too much force, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began October 14, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289. Volkswagen's number for this recall is 69AY.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Engine (5), Unknown Or Other (4), Airbags (4), Electrical system (3), Forward Collision Avoidance (3).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
09/10/2026 · Electrical system
my 2020 vw passat has less than 60k mikes and i am replacing my 3rd wheel sensor. they fail without warning disabling my antilock brakes. And other safety features
08/28/2026 · Electrical system
The front information center which is responsible for the rear camera system is shutdown due to the radio / entire screen being dead without reason
08/24/2026 · Fuel system
While driving and after, we noticed gas fumes both inside and outside of vehicle. The gas tank was approximately half full. Became very concerned over the the possibility of a fire. Did research online and realized that this was and is a common problem with older models of the Passad (ours is a 2020 model that we bought new and had zero accidents) plus Jett…
03/23/2026 · Unknown Or Other
2020 Volkswagen Passat SE 2.0L VIN: [XXX] Complaint Summary: I am reporting a persistent and unresolved fault involving the secondary air injection system (DTC P0491 – insufficient airflow) that has resulted in repeated, conflicting diagnoses across multiple repair facilities. This raises concerns about a potential systemic defect affecting this vehicle m…
12/18/2025 · Steering
Steering wheel controls stopped working, no horn either. Probably no airbag but haven't got into an accident. There was recall on the same part for the until 2018, but the new part I was going to install lists that if fits cars 2016-2022 Part # 5K0-953-569-BC Recall from VW. Number: VWP-18-11, Will replace part for my fiance,
03/17/2025 · Airbags
Error message alerted to maintenance needed and the air bag light has turned on and remained on. Also said message that front assist inls unavailable.
10/06/2024 · Engine
Oil pressure sensor fails. Causing high oil pressure. Causing the valve cover to be destroyed and the oil pan to leak. Draining the car oil.
04/22/2024 · Unknown Or Other
VIN: [XXX] Dealership: Vanguard Volkswagen 6900 Burnet Rd Austin, TX 78757 I bought 2020 Passat back in Aug 2020 with CarNet included. It was showing that CarNet will be installed later when available at no cost. So in 2021 they installed carnet and everything was working fine up until 2024. The light turned off and no connection to the car. I calle…