2025 Volvo Ex90 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
3 safety recalls, most serious first
1. Seats
What's wrong, in plain English: Seat frames, adjusters or child-seat anchors. The bolts for the second-row free-standing seat may not be tightened properly.
What could happen: An improperly tightened seat may not adequately restrain the occupant during a crash, increasing their risk of injury.
The fix: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10292.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 EX90.
- Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 24V869000 (manufacturer code R10292).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-1552.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEATS:CRITICAL FASTENERS
Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX90 vehicles. The bolts for the second-row free-standing seat may not be tightened properly.
Consequence: An improperly tightened seat may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10292.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
2. Lights
What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
What could happen: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.
The fix: The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 EX90.
- Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 25V071000 (manufacturer code R10298).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-1552.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Summary: Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
Consequence: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.
Remedy: The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to nhtsa.gov.
3. Body / structure
What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
What could happen: A tailgate that suddenly drops can hit a person, increasing the risk of injury.
The fix: Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved i…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 EX90.
- Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 25V654000 (manufacturer code R10342).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-1552.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Summary: Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
Consequence: A tailgate that suddenly drops can hit a person, increasing the risk of injury.
Remedy: Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.
Notes:
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (36), Unknown Or Other (17), Fuel system (14), Forward Collision Avoidance (9), Transmission / drivetrain (9).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
09/24/2026 · Electrical system
Center screen goes black when driving. Driver display goes black when driving leaving me without speedometer or any data as everything is on those 2 screens. Misaligned passanger door that doesnt open properly. Dealership has fixed trim piece but not the alignment of the door. I have been back to the dealer several times - I bought the car XXX, it has spe…
09/24/2026 · Electrical system
On September 3rd 2026, my wife was driving our 2025 Volvo EX90 Ultra (approx.1560 miles) with our three children, ages 1, 4, and 6, in the vehicle when the air conditioning failed completely. Outside temperatures were over 100°F in Austin, Texas. The EX90 has a large glass panoramic roof, and the cabin heated rapidly once the AC stopped cooling. This create…
09/17/2026 · Electrical system
My husband and I were driving with our [XXX] son on the southbound [XXX] in the fast lane. There was some traffic so we were not traveling too fast, but in the fast lane nonetheless. An error message came on the screens indicating there was a critical electrical failure. At that moment, my husband realized that the car’s acceleration was no longer working.…
09/04/2026 · Electrical system
Failure of the onboard AC charging component, known as the Grid to High Voltage Converter A (GHCA) or onboard charger module. This vehicle would not charge on AC current, but could only be charged on DC current. This is a safety issue, as you may get stranded without access to a DC capable charger, since AC is the primary source for a majority of EV owners.…
09/02/2026 · Transmission / drivetrain
My 2026 Volvo EX90, with approximately 3,000 miles, experienced a complete vehicle failure while being used as our family vehicle in Phoenix, Arizona. While my nanny was driving my two young children, including my [XXX], the air conditioning stopped functioning during approximately 110–115°F outside temperatures. After she parked, the vehicle’s displays we…
08/20/2026 · Electrical system
While driving the car on a state road (45 mph) the car suddenly notified me of an "electrical fault", a light that looks like a turtle came on, and the vehicle lost power and couldn't go any faster than 5 mph. Another vehicle almost rear-ended me around a blind curve because I was moving significantly slower than normal traffic. I pulled into a parking lot,…
08/18/2026 · Latches / locks
the vehicle exhibits a persistent defect in which the doors lock and unlock without driver command. Specific effects I have experienced: The vehicle has locked itself while I was exiting, locking me out with the key in my possession. On multiple occasions this has occurred with my child inside the vehicle, with my dogs inside the vehicle, and with personal…
08/11/2026 · Electrical system · crash
I was parked in a parking lot and when I released my foot from the break, the car accelerated on its own and crashed into the car in front of me. The automatic emergency braking did not deploy. It was most recently a safety risk and put others in the parking lot, particularly the driver in front me, in danger. I have reported this issue to Volvo and they in…