2023 Volvo S60 B5 recalls & complaints

1. Engine

What's wrong, in plain English: Engine problems range from stalling to fire. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.

What could happen: The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.

The fix: Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 S60 B5.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 22V793000 (manufacturer code R10198).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-458-1552.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Brakes — software update

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.

What could happen: A reduction in brake support functions can increase the risk of a crash.

The fix: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 S60 B5.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-458-1552.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

What could happen: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.

The fix: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 S60 B5.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 23V188000 (manufacturer code R10225).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-458-1552.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.

What could happen: An air bag that does not deploy properly in a crash increases the risk of injury.

The fix: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 S60 B5.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 23V780000 (manufacturer code R10254).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-458-1552.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Backup camera — software update

What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 S60 B5.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-458-1552.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

The fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 S60 B5.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 25V908000 (manufacturer code R10333).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-458-1552.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Backup camera (2), Unknown Or Other (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.