2017 Volvo S60cc recalls & complaints

1. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.

What could happen: An unsecured occupant has an increased risk of injury in the event of a crash.

The fix: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 S60CC.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 20V378000 (manufacturer code R10029).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-458-1552.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Latches / locks

What's wrong, in plain English: Doors, hood or trunk may open unexpectedly. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

What could happen: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

The fix: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 S60CC.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 19V849000 (manufacturer code R89978).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-458-1552.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."

What could happen: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.

The fix: Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 S60CC.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 17V127000 (manufacturer code R89712).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-458-1552.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Latches / locks (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.