2002 Volvo Vnl recalls & complaints

1. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. CERTAIN FACTORS CAN EXIST, WHICH IF LEFT UNTREATED MAY RESULT IN A BALL SOCKET SEPARATION.

What could happen: BALL SOCKET SEPARATION AT THE DRAG LINK RESULTS IN COMPLETE LOSS OF STEERING, AND THEREFORE CAN RESULT IN A VEHICLE CRASH.

The fix: DEALERS WILL INSPECT AND REPAIR THE BALL SOCKET OR THE DRAG LINK AS REQUIRED IF NECESSARY. AS PARTS ARE LIMITED, VOLVO TRUCKS MAILED AN INTERIM OWNER LETTER ON SEPTEMBER 2, 2010. THE SAFETY RECALL BEGAN ON FEBRUARY 14, 2011. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2002 VNL.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 10V282000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-528-6586.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Visibility (wipers / glass)

What's wrong, in plain English: You may not be able to see the road clearly. A SEAL MAY FAIL ALLOWING WATER AND CONTAMINANTS TO SEEP INTO THE WINDSHIELD WIPER MOTOR.

What could happen: IF THIS HAPPENS A SHORT CIRCUIT MAY OCCUR, WHICH OVER TIME COULD POSSIBLY LEAD TO A VEHICLE FIRE.

The fix: VOLVO WILL REPLACE THE WIPER MOTOR FREE OF CHARGE. SINCE THIS RECALL INVOLVES A LARGE NUMBER OF VEHICLES, VOLVO WILL RELEASE THE RECALL IN STAGES AS PARTS ARE RECEIVED. PRIORITY WILL BE GIVEN TO THE VEHICLES LOCATED IN THE REGIONS/STATES THAT HAVE A CORROSIVE ENVIRONMENT. THE RECALL BEGAN ON SEPTEMBER 30, 2009. O…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2002 VNL.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 09V173000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-528-6586.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. ON CERTAIN TRUCKS, THE WIRING HARNESS CONNECTED TO THE CHASSIS MOUNTED ELECTRICAL INVERTER MAY ALLOW WATER TO ENTER THE INVERTER AND CAUSE AN ELECTRICAL SHORT IN THE INVERTER.

What could happen: THIS COULD RESULT IN A FIRE.

The fix: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE VEHICLES. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING AUGUST 2003. OWNERS SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2002 VNL.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 03V260000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-528-6586.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. ON CERTAIN HEAVY-DUTY TRUCKS, WHEN THE BUNK IS RAISED INTO THE STORED POSITION, AN OBJECT LEFT ON THE BUNK MAY INADVERTENTLY TURN ON A BUNK LAMP.

What could happen: THIS COULD POSSIBLY RESULT IN A FIRE.

The fix: DEALERS WILL INSTALL A BUNK LAMP WITH A PUSH BUTTON ON/OFF SWITCH. OWNER NOTIFICATION BEGAN ON DECEMBER 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCK AT 1-800-528-6586.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2002 VNL.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 03V516000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-528-6586.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Trailer Hitches

What's wrong, in plain English: A vehicle part that may fail. ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.

What could happen: IF LEFT UNDETECTED OR CORRECTED IT COULD LEAD TO THE SEPARATION OF THE FIFTH WHEEL TOP PLATE FROM ITS MOUNTING STRUCTURE, POSSIBLY RESULTING IN A CRASH.

The fix: DEALERS WILL REPLACE THE BRACKET PINS AND REPAIR INSTRUCTIONS FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JOST INTERNATIONAL AT 616-846-7700 OR BY EMAIL TO RECALL@JOSTINTERNATIONAL.COM…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2002 VNL.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 03V204000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Suspension

What's wrong, in plain English: Parts can break and cause loss of control. ON CERTAIN TRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.

What could happen: SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.

The fix: DEALERS WILL REPLACE ALL FRONT AXLE HUBS. AN INTERIM NOTICE TO OWNERS WAS MAILED ON JUNE 25, 2003. FINAL OWNER NOTIFICATION BEGAN ON OCTOBER 6, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLV…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2002 VNL.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 03V199000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-528-6586.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Lights

What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. CERTAIN HEAVY DUTY CLASS 8 TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE TWO TAIL LAMPS, BACK-UP LAMP,AND LICENSE TAG LAMP WERE MOUNTED ON INSUFFICIENTLY RIGID MOUNTS.

What could happen: IT MAY NOT ALLOW THE DRIVER OF A REARWARD APPROACHING VEHICLE TO HAVE FULL VIEW OF THE LAMPS.

The fix: DEALERS WILL ATTACH THE TWO TAIL LAMPS, BACK-UP LAMP, AND THE LICENSE TAP LAMP ON STIFFER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 31, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCK…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2002 VNL.
2. Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 02V238000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-528-6586.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Brakes (1), Air (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.