2025 Audi A5 Sedan recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Seat belts
What's wrong, in plain English: Seat belts may not hold you in a crash. The torsion bar in one or both front seat belt retractors may have been damaged during production.
What could happen: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identi…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 A5 SEDAN.
- Book a repair at any authorized Audi dealer. Quote NHTSA campaign 25V638000 (manufacturer code 69UM; Volkswagen’s number for this recall is 694T).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-253-2834.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEAT BELTS:FRONT:RETRACTOR
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
Consequence: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.
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2. Seat belts
What's wrong, in plain English: Seat belts may not hold you in a crash. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
What could happen: An improperly secured child seat can increase risk of injury during a crash.
The fix: Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this r…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 A5 SEDAN.
- Book a repair at any authorized Audi dealer. Quote NHTSA campaign 25V899000 (manufacturer code 69D8).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-253-2834.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEAT BELTS:REAR/OTHER:RETRACTOR
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Consequence: An improperly secured child seat can increase risk of injury during a crash.
Remedy: Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Notes:
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Forward Collision Avoidance (3), Body / structure (2), Electrical system (2), Unknown Or Other (1), Backup camera (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
08/19/2026 · Forward Collision Avoidance
Vehicle performs a complete stop in the middle of a drive on the freeway. I loose sight of where I am going due to this sudden break, without knowing the UNKNOWN OF WHAT WILL HAPPEN. The vehicle has been inspected by Audi dealership over four times for this issue, in which they are not resolving this problem and stating nothing has been discovered by the sc…
07/17/2026 · Body / structure
I have Autoimmune disorder and extreme inflammation. Simply Google Dissecting Cellulitis of the Scalp to truly understand how much i hate my glass or whatever material roof which after Ceramic Tinting limousine tint the roof my condition has worsen since I got this vehicle last November. I've always had Audis and I need help please!
07/11/2026 · Electrical system
The MMI infotainment head unit reboots spontaneously and repeatedly while the vehicle is in operation. The screen freezes, goes black, and restarts, reliably within 7-8 minutes of completing the previous boot. This repeats continuously for the duration of any drive. I have verified this is not related to a connected phone. I tested with three different phon…
06/23/2026 · Engine
The contact owns a 2025 Audi A5. The contact stated that while driving approximately 45-50 MPH, the vehicle suddenly decelerated without warning to approximately 20 MPH. The contact activated the hazard lights and safely maneuvered the vehicle onto the shoulder of the roadway. The vehicle remained stopped for approximately five minutes before restarting the…
05/23/2026 · Vehicle Speed Control
driving vehicle down the highway with the cruise control on and it will suddenly slam on the brakes. decreasing the speed rapidly almost causing a rear end accident. Has been brought to drealer for repairs 5 times with no results still does it . to;d repair coming in 3rd quater of 2026 vehicle is dangerous to drive appears to be a problem with these cars do…
05/17/2026 · Body / structure
Sunroof exploded driving down the road
03/19/2026 · Wheels / tires
Audi A5 Quattro Purchased new 06/2025. Dealer = Audi Lakeland 1215 Griffen Road Lakeland, FL 33805 Phone: (863) 284-0880 Contact = Service Manager Gary Downey Tire = Bridgestone Turanza LS100 235/45R18 98H REO (Extra Load) Run Flat Tire Tire also includes “Enliten” - don’t know if that is p…
12/28/2025 · Electrical system
13 Jun 25 2100 hrs - Auto went thru multiple of errors and transmission would not go into gear, electric door locks released all emergency pull handles and car was not able to move. Called Audi Emergency Service. Tried to get out of vehicle and door could not be opened from inside the vehicle. I had friend come and get me out of vehicle by me pushing on…