2025 Audi A5 Sportback recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-20. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Seat belts
What's wrong, in plain English: Seat belts may not hold you in a crash. The torsion bar in one or both front seat belt retractors may have been damaged during production.
What could happen: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identi…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 A5 SPORTBACK.
- Book a repair at any authorized Audi dealer. Quote NHTSA campaign 25V638000 (manufacturer code 69UM; Volkswagen’s number for this recall is 694T).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-253-2834.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEAT BELTS:FRONT:RETRACTOR
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
Consequence: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.
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2. Seat belts
What's wrong, in plain English: Seat belts may not hold you in a crash. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
What could happen: An improperly secured child seat can increase risk of injury during a crash.
The fix: Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this r…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 A5 SPORTBACK.
- Book a repair at any authorized Audi dealer. Quote NHTSA campaign 25V899000 (manufacturer code 69D8).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-253-2834.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEAT BELTS:REAR/OTHER:RETRACTOR
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Consequence: An improperly secured child seat can increase risk of injury during a crash.
Remedy: Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
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Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (1), Engine (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (1)
07/18/2025 · Electrical system
The contact owns a 2025 Audi A5 Sportback. The contact stated that while his wife was driving at an undisclosed, the vehicle was stopped, and then the vehicle stalled. The contact stated that there was a vehicle malfunction message displayed on the instrument panel. The contact pulled over to side of the road and the vehicle was restarted and driven to the…