2024 Audi Q4 E-Tron recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
3 safety recalls, most serious first
1. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
What could happen: An overheated outlet or charging cable can increase the risk of a fire.
The fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on Mar…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 Q4 E-TRON.
- Book a repair at any authorized Audi dealer. Quote NHTSA campaign 23V842000 (manufacturer code 93U6 and 93U8).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-253-2834.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2. Lights
What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
What could happen: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
The fix: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 Q4 E-TRON.
- Book a repair at any authorized Audi dealer. Quote NHTSA campaign 24V361000 (manufacturer code 941L).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-253-2834.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
Remedy: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
3. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
What could happen: A loss of drive power increases the risk of a crash.
The fix: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 Q4 E-TRON.
- Book a repair at any authorized Audi dealer. Quote NHTSA campaign 25V125000 (manufacturer code 93CJ).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-893-5298.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- 2024 Audi Q4 E-Tron owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (15), Brakes (4), Transmission / drivetrain (2), Steering (2), Unknown Or Other (2).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
08/19/2026 · Electrical system
Within the first 6 months of owning the car my 2024 Audi Q4 E-tron premium door handle lock - unlock would not work and the car would intermittently not start. The dealership service replaced the 12-volt battery which has corrected the door handle lock-unlock issue; however, it has not corrected the no start problem. If I exit and enter the car multiple ti…
08/10/2026 · Electrical system
The high-voltage charging system has repeatedly malfunctioned. The vehicle intermittently displays a "Charging System Malfunction" warning and a message that only AC charging is possible, the charge-port indicator blinks green and then red, and the vehicle cannot be reliably charged. The vehicle and the affected charging components are available for inspect…
05/10/2026 · Brakes
On three occasions, while in regenerative braking mode, my car failed to engage the brakes at low speeds. After pressing on the brake pedal for several seconds with no response, the wheels then locked completely - but only after the car had traveled had traveled around 30 feet. The dealer has inspected the car and has not been able to replicate the problem,…
04/07/2026 · Transmission / drivetrain
My Audi Q4 Etron has had this issue since it was new. The car has a sensor as part of the drivers seat. Once you sit in the seat the car turn on and you can start driving. The problem is if you make any movements, like turn to look back while your backing the car up or you reach over to pick up something off the passenger front seat the car will abruptl…
03/24/2026 · Steering
On March 20, 2026, while my 2022 Audi Q4 e-tron (VIN: [XXX] ) was parked in my private garage at approximately 98% battery charge, I attempted to start the vehicle and experienced a complete electrical system failure. All electronic systems failed simultaneously, including: brake system (Brake System Failure warning displayed), parking brake sensor, traffic…
02/15/2026 · Transmission / drivetrain
I am filing this complaint due to ongoing electronic and drivetrain malfunctions that may impact safe vehicle operation. AWD System Malfunction (Primary Safety Concern) The vehicle repeatedly displays four-wheel drive system malfunction warnings. I have brought the vehicle to the dealership three times for this same issue. The malfunction continues unreso…
01/30/2026 · Electrical system
At least a dozen times, while accelerating from a complete stop, the car has experienced sudden unintended very hard braking without driver input. After very hard brake, car falls out of gear and needs to be restarted and put back in gear. -In clear, dry, temperate weather -Day and night -In drive and reverse -While accelerator engaged -Not touching brake…
12/18/2025 · Electrical system
Car had electrical malfunction warning please contact costumer support and car died and zero damage to the body or the car. But the side air bags faulty went off. This car had a prior recall on file for same issues of car dying off and clerical problems. I got this car in September 2025 and had issue with it within the second month of having this car. I wa…