2024 Audi Q4 Sportback E-Tron recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
What could happen: A loss of drive power increases the risk of a crash.
The fix: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 Q4 SPORTBACK E-TRON.
- Book a repair at any authorized Audi dealer. Quote NHTSA campaign 25V125000 (manufacturer code 93CJ).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-893-5298.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Portable jump starter
- 2024 Audi Q4 Sportback E-Tron owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (2), Brakes (1), Forward Collision Avoidance (1), Transmission / drivetrain (1), Unknown Or Other (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (5)
04/20/2026 · Brakes
While driving in the left lane on a particularly bumpy section of Interstate 5 South in Seattle (just before the NE 50th Street overpass), I had to quickly hit my brakes as traffic abruptly slowed. The Audie "Pre-sense" sytem did trigger, but emergency autonomous braking did not. My car did not slow down as I hit the brake, and I had to swerve onto the shou…
10/07/2025 · Transmission / drivetrain
I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the ve…
06/04/2025 · Electrical system
The contact owns a 2024 Audi Q4 Sportback E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer…
05/08/2025 · Electrical system
The contact owns a 2024 Audi Q4 Sportback E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the contact was inf…
12/28/2023 · Visibility (wipers / glass)
The warning labels that are posted on the front of the sun visors are a visual distraction that diminish the forward sight line of the driver. When I cover the warning label with my hand the depth of field and forward sight line is greatly improved. I removed this label from previous vehicles that I owned. However, the sticker on this vehicle is part of the…