2025 Audi Q4 Sportback E-Tron recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
What could happen: A loss of drive power increases the risk of a crash.
The fix: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 Q4 SPORTBACK E-TRON.
- Book a repair at any authorized Audi dealer. Quote NHTSA campaign 25V125000 (manufacturer code 93CJ).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-893-5298.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Portable jump starter
- 2025 Audi Q4 Sportback E-Tron owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (2), Vehicle Speed Control (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (3)
09/26/2026 · Electrical system
I tried to charge my Q4 at home, the charging connector to the car had warning red light. So, I checked up dashboard. It's said that AC charging is limited. Eventually, I can't charge. I went to the audi dealer. They said it's simple software issue. Waited 2 hours, one day works fine. Same issue. They don't know what to do. I am still wating from audi US…
09/11/2026 · Vehicle Speed Control · crash
The contact owns a 2025 Audi Q4 Sportback E-tron. The contact stated that while the vehicle was inside the car wash, the contact shifted the transmission from neutral(N) to drive(D), but the vehicle experienced unintended acceleration. The contact lost control of the vehicle and crashed into the car wash wall, damaging the front driver's side of the vehicle…
04/10/2026 · Electrical system
Vehicle fail to start in drive mode. Noticed "Electrical System malfunction" error. Notified Audi chantilly. So far they didn't provide any loaner vehicle from Audi.