2024 Audi Q7 recalls & complaints

1. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

What could happen: An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.

The fix: Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 Q7.
2. Book a repair at any authorized Audi dealer. Quote NHTSA campaign 23V868000 (manufacturer code 69GA).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-253-2834.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.

What could happen: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.

The fix: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 Q7.
2. Book a repair at any authorized Audi dealer. Quote NHTSA campaign 24V251000 (manufacturer code 69GU).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-253-2834.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

The fix: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 202…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 Q7.
2. Book a repair at any authorized Audi dealer. Quote NHTSA campaign 25V900000 (manufacturer code 90TV).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-253-2834.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Unknown Or Other (2), Lane Departure (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.