2025 Cadillac Optiq recalls & complaints

Component: TIRES:TREAD/BELT
Summary: General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Consequence: Tire tread detachment increases the risk of a crash.
Remedy: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
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Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Summary: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
Consequence: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
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Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Summary: General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.
Remedy: The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
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08/08/2026 · Transmission / drivetrain
On or around [XXX], while driving at approximately 40 mph, the automatic emergency braking / auto collision assist system on my 2025 Cadillac OPTIQ (VIN: [XXX]) activated without warning and brought the vehicle to a sudden stop. There was no obstacle, pedestrian, or hazard present in the roadway ahead of the vehicle at the time of activation. The vehicle w…

07/19/2026 · Airbags · crash
Car was t- boned at Intersection on right side. Front passenger sustained bruising but did not require hospitalization. Side airbag did not deploy.

06/18/2026 · Wheels / tires
Continental Cross Contact RX, 245/50 R20, M&S I was driving my 2025 Cadillac Optiq. I was about 1 mile from my home driving at 35 mph or less when the rear passenger side tire blew out. There was a fist size hole in the track (bottom of tire) . I definitely didn’t run over anything. The car was towed to a Cadillac dealer who put on a new tire at my expens…

06/06/2026 · Wheels / tires
Vehicle experienced a sudden tire blowout and loss of control matching recall 25V704000. Rear driver side Tire ruptured while driving, bounced car to the left , hit car mirror off of a mailbox, then car bounced off to the right of road. When I described this incident to my friend who works at GM quality, he believes this description fits perfectly the tire…

05/25/2026 · Brakes
I am filing this safety complaint regarding my 2025 Cadillac Optiq with approximately 6,500 miles. On May 25, 2026, during rainy/wet road conditions, the vehicle failed to stop normally on two separate occasions while I was approaching stop signs at low speed. I was driving cautiously and was not speeding due to the rain. During the braking events, the veh…

02/02/2026 · Electrical system
On or about December 2, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on December 16th. The ca…

12/03/2025 · Steering
On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was "…

10/07/2025 · Visibility (wipers / glass)
Horrible glare from the dashboard on the windshield. Makes it difficult to see when driving during the day.