2012 Chevrolet Cruze recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
7 safety recalls, most serious first
1. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may i…
What could happen: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
The fix: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CRUZE.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 14V300000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-1020.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS
Summary: General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Fuel system
What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
What could happen: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
The fix: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CRUZE.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 12V289000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-694-6546.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
Summary: GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Notes: GMS CAMPAIGN NUMBER IS 12133. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
3. Engine
What's wrong, in plain English: Engine problems range from stalling to fire. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
What could happen: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
The fix: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEG…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CRUZE.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 12V288000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-694-6546.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ENGINE AND ENGINE COOLING
Summary: GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Notes: GMS CAMPAIGN NUMBER IS 12081. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
4. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
What could happen: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
The fix: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CRUZE.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 12V522000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-521-7300.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS
Summary: General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Notes: This is General Motors recall number 12261. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
5. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
What could happen: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
The fix: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CRUZE.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 13V023000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-521-7300.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS
Summary: General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Notes: This is General Motors recall number 12261 and is an expansion of NHTSA recall 12V-522. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
6. Brakes
What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. 4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
What could happen: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
The fix: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CRUZE.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 13V360000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-1020.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SERVICE BRAKES, HYDRAULIC:POWER ASSIST
Summary: General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
7. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection…
What could happen: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
The fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CRUZE.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 16V502000 (manufacturer code 50490 and 50491).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-1020.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:IGNITION
Summary: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- 2012 Chevrolet Cruze owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Engine (312), Electrical system (196), Brakes (152), Transmission / drivetrain (137), Electronic Stability Control (esc) (108).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
08/31/2026 · Engine · fire
I was driving and the engine caught on fire. The flames came from the turbo gasket compartment not sure why or how it ignited. Thankfully the damage was not that extensive the car was towed to my residence and it is not drivable it won't start.
06/16/2026 · Engine
Was driving and my car literally wouldn't go forward. Prior to I had an oil change and I would smell burning oil
06/03/2026 · Electrical system
My breaks do not work in reverse. Pump valve seems to be bad
04/27/2026 · Transmission / drivetrain
Have called about this starting 2020. Had 137000. Also previous owner since 99000mi. Drive train & Turbo. Brake assist. Oil leaks, shutting off while driving. Now as of Saturday April 25 2026 Car shut off while driving and has been towed to dealership. Car deemed lemon by GM. In 2020 car to have been replaced I have all service contact numbers as well as my…
04/23/2026 · Transmission / drivetrain
The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at 40 MPH and accelerating over a speed bump, the key slid out of the ignition switch. An independent mechanic was contacted. The vehicle was taken to the independent mechanic, and it was determined that the ignition switch needed to be replaced. The vehicle was not repaired. The…
03/30/2026 · Engine
The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the engine started overheating, and a coolant leak was discovered. During the failure, the check engine warning light was displayed, and the message "A/C Off Due to High Engine Temp" was displayed even though the A/C was not activated. The temperature gau…
01/15/2026 · Engine
Check engine light on Car smoking when driven and smells like burning oil
10/14/2025 · Engine
My son just purchased this car and nearly hit 100,000 miles. It started leaking oil in the engine area the valve cover gasket. It's drips all over the car causing it to smoke and smell.