2012 Chevrolet Silverado 1500 Hybrid recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
What could happen: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
The fix: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 SILVERADO 1500 HYBRID.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 14V827000 (manufacturer code 14696 for the original equipment, and 14912 for the service replacement parts).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-8006.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:IGNITION
Summary: General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Fuel system — fix not yet available
What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. 6L diesel engines and dual fuel tanks. In the affected vehicles, the transfer pump which moves fuel from the rear tank to the front tank could malfunction and cause the fuel gauge to indicate an inaccurate reading.
What could happen: If the fuel gauge indicates an inaccurate reading it may result in the vehicle unexpectedly stalling, increasing the risk of a crash.
The fix: General Motors will notify owners and dealers will inspect and replace the fuel transfer pump, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. The recall began on May 30, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's number for this…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 SILVERADO 1500 HYBRID.
- The fix is not available yet. Register your contact details with the dealer so they call you when parts arrive.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-1020.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: FUEL SYSTEM, DIESEL
Summary: General Motors LLC (GM) is recalling certain model year 2012-2013 Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with 6.6L diesel engines and dual fuel tanks. In the affected vehicles, the transfer pump which moves fuel from the rear tank to the front tank could malfunction and cause the fuel gauge to indicate an inaccurate reading.
Consequence: If the fuel gauge indicates an inaccurate reading it may result in the vehicle unexpectedly stalling, increasing the risk of a crash.
Remedy: General Motors will notify owners and dealers will inspect and replace the fuel transfer pump, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. The recall began on May 30, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's number for this recall is 13420.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- 2012 Chevrolet Silverado 1500 Hybrid owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Unknown Or Other (75), Airbags (73), Body / structure (49), Engine (30), Electrical system (24).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
07/21/2025 · Body / structure
Rusted Frame and body
07/14/2025 · Transmission / drivetrain
I got the code p2138 and I’ve had it inspected and throttle body and accelerator pedal assembly replaced. The problem is still not fixed. I lost power driving to work and heavy vibration and shaking. If I pull out in a turn and someone is coming up fast and this happens again it reduces my engine power and could cause a crash. Problem has been confirmed by…
05/21/2025 · Body / structure
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that the frame of the vehicle was significantly rusted, and the contact did not feel safe driving the vehicle. The vehicle was taken to the dealer, where the frame was inspected. The dealer informed the contact that the frame needed to be replaced; however, the repair fee would supersede t…
05/07/2025 · Suspension
I have been shopping for a truck for a little over a year now specifically a 2012 Chevy Silverado. To date everyone I found has frame and body rust but the frame rust is so bad that most aren’t safe to drive.
04/21/2025 · Unknown Or Other
Unknown
03/29/2025 · Engine
I HAVE A SEVERE ENGINE STALL AT SLIGHT ACCELERATION IT FEELS LIKE THE TIRES ARE GOING TO LOCK UP OR BREAK SOMETHING IN THE DRIVE TRAIN DEALER SAYS MY COMPLAINT IS NORMAL
01/29/2025 · Airbags · crash
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated while her son was driving at low speeds during snow weather, the driver-side air bag deployed on its own without a crash or impact with an object. As a result, the driver lost visibility and control of the vehicle resulting in a crashing into a telephone pole and then a ditch where it came…
09/20/2024 · Unknown Or Other
I took my truck for a routine service with the dealership. The Service Rep told me that my truck frame was rusting out to the point where it's near unsafe to drive. He told me it'd be 15k to replace the frame. I find it incredible that a 12 year old American made vehicle can have the frame rust out so fast and to such a degree without the dealership or manu…