2011 Ford E-350 P15 recalls & complaints

1. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.

What could happen: If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.

The fix: Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V097000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-855-526-3400.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Visibility (wipers / glass)

What's wrong, in plain English: You may not be able to see the road clearly. Due to improper manufacturing conditions, some of the windshields may form bubbles after an extended time in hot temperatures. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 205, "Glazing Materials."

What could happen: The presence of bubbles may hinder driver's visibility thereby increasing the risk of a crash.

The fix: Ford will notify owners, and dealers will inspect and replace the windshield if bubbles are present, free of charge. The recall began in January 2014. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall campaign number is 11C20.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 11V445000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitt…

What could happen: A propane leak in the presence of an ignition source increases the risk of a fire.

The fix: Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V426000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-597-6874.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Suspension

What's wrong, in plain English: Parts can break and cause loss of control. THESE VEHICLES MAY BE SUSCEPTIBLE TO REAR HYDRAULIC BRAKE LINE DAMAGE. THE REAR ANTI-SWAY BAR FRAME MOUNTING BOLT THREADS MAY COME IN CONTACT WITH THE STEEL HYDRAULIC BRAKE LINE. IF METAL-TO-METAL ABRASION OCCURS, THE BRAKE LINE MAY EVENTUALLY RUPTURE AND CAUSE A LOSS OF HYDRAULIC SERVICE BRAKE PRESSURE.

What could happen: IF A LOSS OF SERVICE BRAKE PRESSURE OCCURS, THE DRIVER MAY NOT BE ABLE TO CONTROL THE VEHICLE, INCREASING THE RISK OF A CRASH

The fix: FRONTLINE WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY LOCAL FORD DEALERS AND FRONTLINE AUTHORIZED SERVICE FACILITIES. THE MANUFACTURER BEGAN CONTACTING OWNERS BY TELEPHONE ON JULY 12, 2011. OWNERS MAY CONTACT FRONTLINE COMMUNICATIONS AT 1-727-573-0400.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 11V392000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-727-573-0400.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. BRAUN IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2011 PARATRANSIT VANS BUILT ON FORD E-350 CHASSIS FROM APRIL 27, 2005, THROUGH JULY 29, 2010, EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS (EM-1) MANUFACTURED FROM JANUARY 1, 2006 THROUGH DECEMBER 2010, CONTAINING A DELPHI PACK-CON III FUSE HOLDER IN AN ALLIED MOTION MOTOR ASSEMBLY; EM-1 UNIT PART NUMBERS 77-62112-XX AND 77-62512-XX, STARTING WITH SERIAL NUMBER…

What could happen: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.

The fix: BRAUN WILL NOTIFY OWNERS AND INSTRUCT THEM TO CONTACT EITHER CARRIER OR A BRAUN DEALER TO OBTAIN THE FREE REMEDY. THE SAFETY RECALL BEGAN ON MARCH 17, 2011. OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR BRAUN AT 1-800-THE-LIFT (1-800-843-5438).

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 11V131000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-793-4741.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. 4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.

What could happen: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

The fix: ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 11V450000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-734-466-6255.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS. THE PART NUMBERS OF THE AFFECTED KITS ARE: P07C2-176KIT-AB, P10C2-RCOMMKIT-AB, P10C2-R150KIT-AA, P10C2-R150KIT-AC, P10C2-R350KIT-AC, P11C2-R150KIT-AA, P11C2-R150KIT-AB, P11C2-R350KIT-AA, P11C2-R350KIT-AB, P10-SO-RKIT-BA, PBC2-RKIT158-AB, PBC2-RKIT176-AB, AND PBC2-RKITMB-AC.

What could happen: A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

The fix: ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED ON IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 29, 2011. OWNERS MAY CONTACT ROUSH AT 1-800-59-ROUCH (1-800-597-6874.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 11E033000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-597-6874.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Seats

What's wrong, in plain English: Seat frames, adjusters or child-seat anchors. 207, "SEATING SYSTEMS." IT MAY BE POSSIBLE THAT UNDER UNUSUALLY HIGH LOADS, SUCH AS DURING A CRASH, THE DRIVER POWER SEAT TRACK WORM GEAR MAY FRACTURE.

What could happen: IN THE EVENT OF A CRASH OR OTHER CIRCUMSTANCES OF SEVERE LOADING, THE WORM GEAR COULD FRACTURE AND ALLOW THE SEAT TO SHIFT UNRESTRAINED FORWARD OR BACKWARD INCREASING THE RISK AND/OR SEVERITY OF INJURIES TO THE DRIVER.

The fix: DEALERS WILL INSPECT THE DRIVER'S SEAT TRACK ASSEMBLY, AND IF NECESSARY, REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 11V246000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. 4 OR 6.8 LITER ENGINES THAT HAVE BEEN ALTERED BY ROUSH TO OPERATE USING THE ROUSH LIQUID PROPANE AUTOGAS FUEL SYSTEM. A VALVE IN THE SYSTEM MAY HAVE BEEN MISMACHINED ALLOWING A PROPANE LEAK.

What could happen: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A VEHICLE FIRE.

The fix: ROUSH WILL REPLACE THE DEFECTIVE VALVE WITH A CORRECTLY MACHINED ONE. ALL THE AFFECTED VEHICLES HAVE BEEN REPAIRED, THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 11V307000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-734-466-6255.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

What could happen: If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.

The fix: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 13V261000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-275-4912.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. 4L ENGINES ("E-SERIES"), AND MY 2011 FORD E-450 CUTAWAYS. THE VALVES INSTALLED IN THE SERVICE PORT OF THE FUEL RAILS OF THE KIT WERE UNDER MINIMUM SPECIFICATION FOR THE DIAMETER. THIS LED TO INSUFFICIENT COMPRESSION OF THE O-RING, ALLOWING LEAKAGE OF PROPANE AUTOGAS. THE PART NUMBERS OF THE AFFECTED KITS ARE: P10C2-R150KIT-AA, P10C2-R150KIT-AC, P10C2-R350KIT-AC, P11C2-R150KIT-AA, P11C2-R150KIT-AB, P11C2-R350KIT-AA,…

What could happen: A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

The fix: AS OF MAY 27, 2011, ROUSH HAD NOTIFIED ALL OWNERS OF RECORD BY TELEPHONE AND SHIPPED TO THEM REPLACEMENT VALVES FREE OF CHARGE. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 11E019000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-734-466-6255.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

12. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

What could happen: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of…

The fix: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 16V350000 (manufacturer code 16E-020).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-886-9247.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

13. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot…

What could happen: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowe…

The fix: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists c…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 15V763000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-777-5438.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

14. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

What could happen: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

The fix: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-8…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 15V779000 (manufacturer code 15E-068).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-866-9247.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

15. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The platform side plate of the affected wheelchair lifts may crack.

What could happen: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

The fix: Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-288…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V595000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-322-2884.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

16. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

What could happen: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

The fix: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 15V729000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-769-8267.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

17. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The platform side plate of the affected wheelchair lifts may crack.

What could happen: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

The fix: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V617000 (manufacturer code 14E-041).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-886-9247.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

18. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Cummings Mobility Conversion & Supply, Inc. (Cummings) is recalling various model year 1994-2011 Ford and Chevrolet vans equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the outer barrier of the lifts in these vans may become bent or misaligned.

What could happen: A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

The fix: Braun Corporation notified all the vehicle owners, and Cummings Mobility replaced the recalled parts with new parts, free of charge. The recall was completed as of April 10, 2014. Owners may contact Cummings customer service at 1-800-639-5438.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V197000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-639-5438.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

19. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after…

What could happen: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

The fix: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 E-350 P15.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V706000 (manufacturer code 14E-041).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-639-5438.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Wheels / tires (5), Transmission / drivetrain (3), Brakes (2), Steering (2), Unknown Or Other (2).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.