2011 Ford Escape Hev recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
3 safety recalls, most serious first
1. Fuel system
What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
What could happen: A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may co…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 ESCAPE HEV.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 16V777000 (manufacturer code 16S41).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-436-7332.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary: Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Suspension
What's wrong, in plain English: Parts can break and cause loss of control. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
What could happen: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
The fix: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 ESCAPE HEV.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 15E045000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-984-6536.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SUSPENSION:FRONT:WHEEL BEARING
Summary: The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Consequence: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Remedy: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Steering
What's wrong, in plain English: If steering fails you can lose control of the car. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
What could happen: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
The fix: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 ESCAPE HEV.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V284000 (manufacturer code 14S05).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-392-3673.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Digital tire pressure gauge
- 2011 Ford Escape Hev owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Steering (408), Fuel system (289), Transmission / drivetrain (273), Engine (268), Vehicle Speed Control (253).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
07/01/2026 · Steering
The steering wheel locked in one position i pulled over shut off the car restarted and the steering wheel started working again. Is their a recall on my 2011 Ford Escape Hybrid with this problem. This scared me to death I got lucky and the road was straight and I was able to stop the car. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FRE…
08/05/2025 · Brakes
The contact owns a 2011 Ford Escape Hybrid. The contact stated that after starting the vehicle, the ABS and traction control warning lights illuminated. Additionally, while attempting to stop the vehicle the brake pedal extended to the floorboard, causing the stopping distance to be extended. The vehicle was taken to the local mechanic who was unable to det…
07/21/2025 · Steering
The contact owns a 2011 Ford Escape. The contact stated that while his wife was driving 40 MPH, the steering wheel became difficult to turn. The contact stated that several messages were displayed. A dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the fail…
07/14/2025 · Steering
Subject: Urgent Safety Concern – Request for Recall Coverage Assistance To Whom It May Concern, I am writing with a heartfelt and urgent request regarding a serious malfunction in my vehicle's steering column, which has made it extremely difficult to turn. This presents a clear and dangerous safety hazard, particularly on expressways and in everyday driving…
07/07/2025 · Steering
The contact owns a 2011 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact stated that the steering wheel became extremely tight. The vehicle was taken to an independent mechanic where it was diagnosed with a failed power steering module. The contact wa…
06/17/2025 · Fuel system
The contact owns a 2011 Ford Escape. The contact stated that the fuel tank was leaking and there was an abnormally strong fuel odor inside and outside the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who confirmed the fuel leak. The mechanic applied epoxy to the leak, but the failure recurred. The local…
06/07/2025 · Steering
My car is experiencing the issue in this recall for powerstearing but my vin is not associated, my ford year make mosel and issue is called out in the recall but my 2011 escape vin does not pull up the recall. I lose power steering and its not safe to drive. 14v284000 14so5 I called ford customer service and my vehicle is in the ford dealership, they are…
06/02/2025 · Steering
The contact owns a 2011 Ford Escape. The contact stated while driving 10-15 MPH the power steering function became inoperable. The contact pulled over and turned off and restarted the vehicle several times to regain power steering functionality. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Numbe…