2017 Ford Fusion Hev recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Steering
What's wrong, in plain English: If steering fails you can lose control of the car. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
What could happen: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
The fix: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 FUSION HEV.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 18V167000 (manufacturer code 18S08).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-436-7332.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STEERING: STEERING WHEEL/HANDLE BAR
Summary: Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Seats
What's wrong, in plain English: Seat frames, adjusters or child-seat anchors. The left rear seat backs pivot pins may have been improperly welded.
What could happen: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
The fix: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 FUSION HEV.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 16V874000 (manufacturer code 16S43).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-436-7332.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEATS:MID/REAR ASSEMBLY
Summary: Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
What could happen: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
The fix: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 FUSION HEV.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 17V427000 (manufacturer code 17S16).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-436-7332.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Summary: Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
4. Brakes
What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The front brake hoses may rupture and leak brake fluid.
What could happen: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
The fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 FUSION HEV.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 23V162000 (manufacturer code 23S12).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-436-7332.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Digital tire pressure gauge
- 2017 Ford Fusion Hev owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Engine (485), Transmission / drivetrain (302), Electrical system (125), Brakes (103), Unknown Or Other (101).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/02/2026 · Steering
Component: Power Steering Module Rack and Pinion assembly The wheel locked up as described below in the middle of me taking a left turn, with the errors popping up as described. The problem has been diagnosed by the local Ford dealership. Three warning lamps that are intermittently on when I start the vehicle, though are not always there: Steering Assist Fa…
09/04/2026 · Unknown Or Other
Backup camera lens is defective and has UV damage / hazing. Makes reversing extremely difficult and dangerous as the lens is not giving a good image output to the infotainment screen to the point it is difficult to identify anything (cars, pedestrians, etc). Ford has a known recall on the fusions for 2013-2016, and have excluded 2017-2020 model years even t…
08/28/2026 · Steering
The rack and pinion has failed twice within 2 and a half years. The steering has completely gone out twice while driving, causing extremely unsafe circumstances that could put multiple people in danger. After doing some research this is a common issue with Ford Fusions which is putting a lot of people in danger since it is a loss of steering issue. My wheel…
11/04/2025 · Transmission / drivetrain
Technical Safety Bulletin 19-2346; coolant infiltrating cylinder #2. Quoted $8350 for long block repair.
11/01/2025 · Engine
I was experiencing engine vibration while driving and lack of power when I pressed gas pedal. I took it to an independent garage first, and then to the dealer. Both told me there was coolant and water in the cylinders, and the dealer told me I needed a total engine replacement consisting of the long block and the head gasket. And it was going to cost me $1…
08/07/2025 · Engine
The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine experienced a rough start and idling, and the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion. The vehicle was not repai…
08/06/2025 · Transmission / drivetrain
The contact owns a 2017 Ford Fusion. The contact stated that upon reversing out of the driveway and attempting to shift to drive(D), the message "System Fault - Consult Manual" was displayed. The contact was not able to shift to drive(D). The contact looked underneath the vehicle and noticed that the shifter cable was loosened. The contact was able to inser…
08/06/2025 · Transmission / drivetrain
Torque converter is gradually failing. Started at 50,000 miles. No warning lamps, messages.