2019 Forest River Rockport recalls & complaints

1. Visibility (wipers / glass)

What's wrong, in plain English: You may not be able to see the road clearly. Forest River, Inc. (Forest River) is recalling certain 2018-2019 Orion Class C, Freelander Class C, and Leprechaun Class C motorhomes, Rockport work trucks, and Berkshire Ultra Coach, and StarCraft shuttle buses, equipped with ASA Electronics back up mirror-monitors, model number VOM74MM. The affected displays may revert back to the factory default settings, causing the camera image to be reversed.

What could happen: If the monitor displays the image in reverse, the driver may unintentionally turn the opposite direction, increasing the risk of crash.

The fix: Forest River has notified owners, and dealers will install a harness/relay/capacitor module, free of charge. The recall began April 8, 2019. Orion, Freelander, and Leprechaun owners may contact Forest River customer service at 1-574-825-8602. Rockport owners should call 1-574-522-7599 and Berkshire, and Starcraft o…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 ROCKPORT.
2. Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 19V202000 (manufacturer code 51-0980).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-574-825-8602.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Body / structure

What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. The roof and front cap may have been improperly fastened together, potentially allowing the roof to detach from the front cap and vehicle.

What could happen: If the roof detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.

The fix: Forest River will notify owners, and dealers will inspect the vehicles and properly secure the roofs, as necessary, free of charge. The recall began February 3, 2020. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 51-1123.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 ROCKPORT.
2. Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 20V029000 (manufacturer code 51-1123).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-574-522-7599.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The Federal Placard may indicate an incorrect Gross Axle Weight Rating (GAWR), which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What could happen: An overloaded vehicle may cause operator to lose control of vehicle, increasing the risk of a crash.

The fix: Forest River has notified owners, and dealers will replace the Federal Placard with a new corrected Placard, free of charge. The recall began January 18, 2018. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 51-0919.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 ROCKPORT.
2. Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 18V876000 (manufacturer code 51-0919).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-574-522-7599.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Forest River, Inc. (Forest River) is recalling certain 2017-2019 Rockport work trucks. The inline fuse that protects the cargo and compartment lights circuit may not have been installed during production.

What could happen: Without inline fuse protection, excess current cause the wiring to melt, increasing the risk of a fire.

The fix: Forest River has notified owners, and dealers will install an inline fuse, free of charge. The recall began April 8, 2019. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 29-0987.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 ROCKPORT.
2. Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 19V258000 (manufacturer code 29-0987).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-574-522-7599.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. Forest River, Inc. (Forest River) is recalling certain 2019 Rockport work trucks equipped with an optional trailer brake controller. The brake controller may have been wired improperly, which may prevent the brake controller from activating the trailer brakes when the vehicle's brakes are applied.

What could happen: Without the trailer brakes assisting, stopping distances may be lengthened, increasing the risk of a crash.

The fix: Forest River will notify owners, and dealers will replace the brake controller, free of charge. The recall began July 23, 2019. Owners may contact Forest River customer service at 1-574-327-2392. Forest River's number for this recall is 65-1046.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 ROCKPORT.
2. Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 19V505000 (manufacturer code 65-1046).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-574-327-2392.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Forest River, Inc. (Forest River) is recalling certain 2019-2020 Rockport work trucks. The battery box installed on these vehicles may be inadequately welded, and could detach.

What could happen: If the battery box detaches, it can increase the risk of a crash.

The fix: Forest River will notify owners, and dealers will inspect the battery box for proper welding, and if necessary install rivets to secure the battery box, free of charge. The recall began December 8, 2020. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 29-…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 ROCKPORT.
2. Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 20V688000 (manufacturer code 29-1252).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-574-522-7599.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Forest River, Inc. (Forest River) is recalling certain 2019 Rockport box vans and service bodies, equipped with Uline Bulk Storage racks. Due to improper welding, the bulk storage beams may fail when loaded.

What could happen: If the beams fail, components may fall off and strike occupants, increasing risk the risk of an injury.

The fix: Forest River will notify owners, and dealers will install replacement beams that were correctly welded, free of charge. The recall is expected to begin August 29, 2019. Owners may contact Forest River customer service at 1-574-522-7599 or Uline customer service at 1-800-295-5510 or email at customerservice@uline.com…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 ROCKPORT.
2. Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 19V604000 (manufacturer code 29-1074).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-574-522-7599.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Body / structure

What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. Forest River, Inc. (Forest River) is recalling certain 2011, 2016-2019, 2021-2024 Rockport Work Trucks. The rear liftgate may have been installed without a U-bolt on the driver and passenger side, which can allow the liftgate to fall to the ground when loaded.

What could happen: A liftgate that falls unexpectedly increases the risk of injury.

The fix: Dealers will inspect and replace the U-bolts, as necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Forest River Customer Service at 1-574-522-7599. Forest River's number for this recall is 65-1700.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 ROCKPORT.
2. Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 24V313000 (manufacturer code 65-1700).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-574-522-7599.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Suspension (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.